Account Executive - ITC (Remote Iowa)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Client Relationship Management
  • Build and maintain strong, long-lasting relationships with both new and existing clients.
  • Serve as the primary point of contact for client inquiries, concerns, and support needs.
  • Proactively understand client needs, objectives, and challenges to provide tailored solutions.
  • Ensure high client satisfaction and retention through ongoing communication and support.
• Sales And Business Development
  • Identify and pursue new business opportunities through prospecting, networking, cold calling, and email outreach.
  • Execute strategic sales plans to achieve and exceed monthly, quarterly, and annual revenue targets.
  • Conduct thorough needs assessments and present compelling product/service demonstrations and proposals to prospective clients.
  • Negotiate contracts, terms, and pricing to close deals effectively and ethically.
  • Identify opportunities for upselling and cross-selling within existing accounts.
• Collaboration And Reporting
  • Collaborate effectively with internal teams (e.g., marketing, product, client experience, implementation, etc.) to ensure seamless client onboarding and satisfaction.
  • Maintain accurate and up-to-date records of all client interactions, sales activities, and forecasts in the CRM system (e.g., Salesforce, HubSpot).
  • Prepare and deliver regular reports on sales performance, market trends, and client feedback to management.
  • Stay informed about industry trends, market developments, and competitor activities to inform sales strategies.