Account Executive - Home Service Plans
Job Summary
At Infinity, we build high-performing teams that are driven by results, energized by growth, and committed to delivering value. As an Outbound Sales Representative, you will play a key role in expanding our customer relationships by engaging current account holders and introducing them to enhanced service packages that better meet their home needs. This is a performance-driven sales role where your success is fueled by your ability to connect with customers, identify opportunities, and confidently present solutions through cross-selling and upselling.
Why You’ll Love Working Here
Performance-Based Earnings: Competitive base pay + uncapped monthly commission
Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophy
Winning Team Environment: Collaborative, high-energy culture with supportive leadership
Early pay option with PayActiv!
Comprehensive Benefits: Medical, dental, vision, and more for full-time employees
Set Up for Success: Paid training, ongoing coaching, and continuous development
What You’ll Do
Coverage Gaps: Identify coverage gaps and present additional products through cross-selling and upselling strategies
Call Strategies: Execute call strategies with a focus on active listening and customer-centric selling
Conversion Opportunities: Maximize conversion opportunities by aligning solutions with customer needs
Professionalism: Maintain professionalism through strong communication and clear enunciation
Continuous Improvement: Embrace coaching and feedback to continuously improve performance
KPIs & Expectations: Demonstrate reliability through strong attendance and accountability, consistently meeting and exceeding program KPIs and performance expectations
Additional Tasks: Support additional tasks and initiatives as needed
Requirements
A results-driven mindset with motivation to achieve and exceed goals
Minimum 6 months of sales experience (call center, sales, marketing, telecommunications, wireless, internet, service plans)
Strong communication and active listening skills
Positive attitude with a team-oriented approach
Coachable and open to continuous feedback and development
Resilient and able to navigate rejection with professionalism
Comfortable multitasking across multiple systems
Ability to adapt in a fast-paced, high-energy environment
Passion for delivering exceptional customer experiences with energy and excellence
Physical Requirements
Ability to remain seated and work at a computer for extended periods
Occasionally lift up to 10 pounds, if needed