Account Executive, Government

About the role

This role supports the growth and retention of local government accounts through direct sales and account management activities. Primary functions include generating new sales opportunities, renewing contracts, and increasing customer satisfaction within government accounts.

Responsibilities

• Generate new sales opportunities and meet monthly sales and renewal targets through proactive outreach to government accounts
• Establish and maintain customer relationships to drive account growth, perform account reviews, and identify upsell and renewal opportunities
• Complete continuous training to maintain up-to-date knowledge of products, services, and sales methodologies
• Demonstrate professional and ethical conduct in interactions with customers and colleagues to support a collaborative work environment
• Also responsible for other duties/projects as assigned by business management as needed

Requirements

• A high school diploma or equivalent (Required)
• 3+ years selling to government (state and local) accounts (Preferred)
• 3+ years extensive customer service experience (Preferred)
• 3+ years of business markets sales experience (Preferred)
• 3+ years wireless industry sales experience (Preferred)
• 3+ years telesales or technical sales experience (Preferred)

Qualifications

• Account Management: Effectively manage customer accounts to ensure satisfaction and retention (Required)
• Prospecting & Selling: Proven track record of delivering tailored solutions that meet specific client needs, ensuring high customer satisfaction and fostering long-term relationships (Required)
• Attention To Detail: Maintain accuracy and thoroughness in all tasks to ensure high-quality outcomes (Required)
• Problem Solving and Analysis: Analyze and resolve complex issues efficiently by interpreting data to identify trends and inform decision-making (Required)
• Building Relationships: Develop and maintain strong relationships with clients and stakeholders (Required)
• Negotiation: Skillfully negotiate terms and agreements to achieve favorable outcomes (Required)
• CRM and Microsoft Office: Proficiency in using CRM systems such as Salesforce to manage customer interactions and sales activities, along with strong skills in Microsoft Office products, especially Excel, for data analysis and reporting (Required)
• Communication: Strong verbal and written communication skills are crucial for customer interactions, presenting solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales (Required)
• Presentation: Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services (Required)

Skills and Abilities

• Account Management: Effectively manage customer accounts to ensure satisfaction and retention (Required)
• Prospecting & Selling: Proven track record of delivering tailored solutions that meet specific client needs, ensuring high customer satisfaction and fostering long-term relationships (Required)
• Attention To Detail: Maintain accuracy and thoroughness in all tasks to ensure high-quality outcomes (Required)
• Problem Solving and Analysis: Analyze and resolve complex issues efficiently by interpreting data to identify trends and inform decision-making (Required)
• Building Relationships: Develop and maintain strong relationships with clients and stakeholders (Required)
• Negotiation: Skillfully negotiate terms and agreements to achieve favorable outcomes (Required)
• CRM and Microsoft Office: Proficiency in using CRM systems such as Salesforce to manage customer interactions and sales activities, along with strong skills in Microsoft Office products, especially Excel, for data analysis and reporting (Required)
• Communication: Strong verbal and written communication skills are crucial for customer interactions, presenting solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales (Required)
• Presentation: Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services (Required)

Benefits

At T-Mobile, employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Pay

Total Target Cash Pay Range: $130,100 - $234,600, inclusive of target incentives
Base Pay Range: $78,060 - $140,760

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ360169

Schedule

Travel Required (Yes/No): Yes

DOT Regulated

DOT Regulated Position (Yes/No): No

Safety Sensitive Position

Safety Sensitive Position (Yes/No): No

Talent Development

We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!