Account Executive - Flooring, Cabinets & Countertops

Sales Strategy & Revenue Growth

Achieve and exceed assigned sales targets and performance KPIs set by company leadership. Identify new business opportunities through proactive lead generation, territory development, and networking. Utilize Salesforce CRM to manage pipelines, track opportunities, and convert leads into contracts. Develop detailed business plans and forecasts for assigned markets and accounts. Conduct Quarterly Business Reviews (QBRs) with key clients, reporting progress and identifying growth opportunities.

Account Management & Client Relations

Build and maintain strong, long-term relationships with builders, contractors, and key decision-makers. Partner with clients to understand their needs, providing tailored recommendations that align with ILG’s products and services. Manage pricing actions, product assortments, and merchandising strategies to align with client and market requirements. Negotiate pricing, contract terms, and agreements to achieve revenue and margin objectives. Serve as the main point of contact for customer accounts, ensuring satisfaction, retention, and loyalty.

Operations & Collaboration

Collaborate closely with design, operations, logistics, and production teams to ensure seamless order fulfillment. Support conversion of new builder divisions to ILG’s proprietary design software and digital tools. Provide accurate and timely information to internal teams regarding bids, job changes, and production needs. Maintain organized bid folders, billing documentation, and specifications for assigned accounts. Support collection efforts and resolve billing or contract issues as needed.

Market Intelligence & Continuous Improvement

Stay informed on market trends, competitor activity, and emerging industry developments to identify new opportunities. Recommend improvements to sales processes, customer experience, and pricing strategies. Maintain a professional presence at industry events, builder meetings, and trade shows to represent ILG’s brand and services. Embrace flexibility and adaptability by taking on new responsibilities as business needs evolve.