Account Executive, Employee Benefits

How You'll Make An Impact

The Account Executive, Employee Benefits is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts. This role reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor.

• Successfully and profitably manages an assigned group of accounts.
• Builds and solidifies relationships with existing clients by providing exceptional ongoing care.
• In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner.
• Secures existing business and drives the sale of additional services and lines of coverage.
• Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers.

About You

Required:

• Bachelor's degree with 5+ years client service and/or claims management experience
• OR High School degree/GED with 8+ years client service and/or claims management experience
• Proficiency in Microsoft Office

Preferred:

• Experience in account management or a similar client-facing role
• Previous insurance knowledge and experience managing client relationships
• Solid financial acumen

Behaviors:

• A knack for building and maintaining strong client relationships
• The ability to explain complex insurance solutions in simple terms
• A proactive approach to problem-solving and delivering results
• Experience in account management or a similar client-facing role
• A commitment to ethical practices and doing business the right way
• Proficient in using technology as a tool to maximize productivity and quality
• Strong written and verbal communication skills
• Comfortably engages others in consultative discussion
• Effectively manages/balances multiple and sometimes competing priorities
• Works in a self-directed manner

Compensation And Benefits

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact