Account Executive - Diesel Truck Sales
CSM Companies, Inc. - Kenworth · Tampa, FL · 1 mo ago
Business DevelopmentFull-time
Responsibilities
- Meet or exceed goals for profit margin, unit sales and market share for new and used light, medium and heavy duty trucks
- Cultivate assigned customer territories and accounts
- Serve as Account Executive to solicit and grow new accounts
- Maintain a high level of customer satisfaction among all assigned accounts
- Maintain thorough knowledge of all products and services sold by the company
Primary Duties
- Call on all assigned accounts as scheduled and file complete and timely call reports
- Maintain current data for customer profiles in company databases
- Successfully complete product and sales training courses as assigned
- Develop and maintain full working knowledge of all company systems, procedures, and policies
- Facilitate resolution of customer satisfaction issues including coordination and follow up with other departments and branches
- Work assigned floor days to maximize retail sales opportunities
- File complete and timely UPs reports on all walk-in and call-in sales prospects contacted
- Facilitate timely deliveries of customer units
- Promote sales of finance and insurance services related to truck sales transactions
Qualifications
- Associates degree (AA) or comparable work experience; Bachelors Degree preferred
- Three to five years heavy duty truck sales or related experience
- Valid Commercial Drivers License (CDL)
- Ability to read and interpret truck specification lists and various other technical bulletins
- Ability to demonstrate or display extensive product knowledge to customer and staff to assist with purchase decisions
- Must be highly organized, detail oriented and results driven
- Able to prioritize and handle numerous tasks simultaneously
- Able to work well under pressure while assisting a wide variety of customers and fostering relationships with key industry contacts
- Effective written and oral communication skills
- Effective computer, mathematical and customer service skills
- Able to bend, kneel, stoop and lift/move up to 50 lbs. on a regular basis
- Able to work 8 - 10 hour days, including overtime hours as needed
- Able to work outdoors and in an environment with occasional exposure to weather elements