Account Executive - Core Commercial- Hawaii (Hawaii, United States)

About the role

This is a sales position acting as the principal selling agent within the assigned territory for the company to achieve the short and long-term objectives established in the company’s Business Plan. Objectives will be achieved through the discovery of new customers and existing markets in the assigned territory.

Responsibilities

• Performing Sales Calls: Traveling to customers and potential customer’s facilities, providing them with information and support; making sales presentations to prospective and present clients; calculating and quoting prices, taking orders and closing transactions; contacting prospects and explaining features and merits of products or services offered, utilizing persuasive sales and negotiation techniques; answering all questions concerning a product or service, with appropriate referrals where required.
• Maintaining Territory Performance: Monitoring territory performance against established objectives/guidelines and taking the appropriate action to improve performance.
• Customer Service: Providing customer service to ensure resolution of issues within marketing policies; communicating customer requirements and requesting support from other departments as necessary; providing product specific customer feedback (i.e. product features, quality, functionality, competition, possible sales results, etc.) to product line managers, management or customer service personnel as appropriate to assist in achieving company’s mission, vision and objectives.
• Auxiliary Support: Assisting in establishing sales objectives for the territory in conjunction with the Regional Vice President and ensuring sales activities in the territory comply with established policies, procedures and practices, using good judgment and decision-making to ensure corporate ethical and professional standards of conduct are maintained in the absence of formalized guidelines.
• Industry Awareness: Staying abreast and informing management of industry, product, economic, and other territory changes that may impact sales and overall company business; providing timely reporting of activities in the field and special reporting to assist in the business and product planning.
• Territory Planning: Developing a territory coverage plan, which defines the type of support and frequency of customer contact required to meet territory goals. Performing analysis on region opportunities and developing forecasts for sales by customer and product and other statistical reports as required on a timely basis; identifying additional activities, training or materials necessary to achieve specific product sales goals in key accounts and markets; responsible for identifying and continuously improving activities that can affect customer perception.
• Expense Management: Providing recommendations for expense budgets; managing business expenses in accordance with corporate guidelines; ensuring all assigned company owned equipment, vehicles, documents, materials, etc. are used, maintained and stored as required and in accordance with company policy.

Requirements

• High school diploma required; college degree preferred.
• 1-3 years of progressively responsible work related experience and any combination of education and training which provides the required knowledge, skills and abilities to perform the essential functions of the job.
• Ability to learn and maintain in-depth knowledge of the company’s diverse business and product lines.

Qualifications

• Excellent presentation, oral, written, and interpersonal communications skills to effectively interact and negotiate with internal and external customers and business contacts, at all organizational levels.
• Ability to communicate with others in antagonistic situations using appropriate interpersonal styles and methods to reduce tension or conflict and maintain professionalism in accordance with corporate standards.
• Ability to work and communicate with diverse groups, ability to achieve results through team efforts, and ability to persuade, market, and sell new ideas.
• Ability to gather, assemble, correlate and analyze statistical and financial data to develop solutions.
• Ability to interact with and track orders through mohawkNet system.
• Ability to lift and move up to 100lbs without lifting aids.
• Vision requirements are comparable to that which is required to maintain a valid driver’s license.
• 100% body movement is required to successfully perform the job, such as standing, reaching, climbing, use of all major limbs, etc.