Account Executive, Charter Sales
Scenic - Luxury Cruises & Tours · Hollywood, FL · 3 wk ago
On-siteBusiness DevelopmentFull-time
Responsibilities
- Pre-qualify leads from Travel Partners, Incentive Houses, Meeting & Event Planners, and Direct Corporate Clients
- Conduct client discovery to understand program objectives, audience profile, budget parameters, destination goals, and operational requirements
- Support preparation of tailored charter proposals that position Scenic Group products as the preferred solution through strong value articulation and consultative selling
- Partner with the Senior Director to follow up on all proposals, address client questions, refine scope, and guide opportunities toward contract execution
- Aid clients with marketing and promotional requests, including images, videos, and sales materials
- Coordinate with charter clients and internal teams to confirm site inspection (planning voyage) requests
- Support the preparation of charter agreements and related documentation
- Provide coverage and support for the Senior Director during travel or peak periods
- Represent Scenic Group at trade shows, client events, and industry functions as needed (approximately 5-10% travel)
- Partner with the Senior Director to maintain accurate pipeline tracking, forecasting, and opportunity status updates in internal systems (Power BI and HubSpot)
- Ensure all client communications, proposals, and internal updates are timely, accurate, and professionally presented
- Stay informed on market trends, competitive positioning, and developments within the incentive travel and charter sectors
- Perform other related duties as assigned by the Senior Director or leadership team
Requirements
- 3–5 years of experience in cruise, charter, group, or incentive travel sales or sales support preferred
- Strong customer-first mindset with a consultative, solution-oriented approach
- Proven ability to manage multiple opportunities simultaneously in a deadline-driven environment
- Strong understanding of corporate incentive programs and/or full ship charters preferred
- Excellent written and verbal communication skills, with a polished and professional client presence
- High attention to detail with a structured, organized working style
- Proficiency in Microsoft Office (Excel, PowerPoint, Word) and CRM systems such as HubSpot
- Relationship building and client service excellence
- Commercial awareness and sales support acumen
- Organization and follow-through
- Cross-functional collaboration
- Professional communication and presentation skills
Benefits
- Hybrid work environment
- Approximately 5-10% travel for trade shows, client familiarization, and company events
- Work with one of the industry’s most distinctive luxury river, yacht, and expedition products
- Be part of a growing charter and incentives division with strong leadership and clear growth targets
- Exposure to high-profile corporate, incentive, and affinity group clients
- Opportunity to grow into a charter management role as the division expands.
- Generous vacation and paid time off policy
- Medical/dental/vision insurance
- Commuter benefits
- 401k (match)
- Dental insurance
- Healthcare spending or reimbursement accounts such as HSAs or FSAs
- Retail benefits or accounts
- Commuting/travel assistance
- Employee discounts