Account Executive, C&I

Essential Duties And Responsibilities

• Negotiates terms, conditions, coverage limits and pricing with carriers and wholesalers.
• Works with the Claims Department on relevant claims for assigned clients.
• Responsible for accurate information such as updated exposures, driver information, reporting forms, signed endorsements and miscellaneous information to avoid any E&O claims.
• Maintains a diary (follow-up system) to ensure policies, endorsements and other information is received to align with requests.
• Supervise or direct the daily job activities of the Coordinators and Account Managers.
• Build and maintain strong relationships with carriers, and clients through regular contact and client visits.
• Keep clients advised of appropriate industry trends and events, including all state and federal regulatory issues.
• Proactively coordinate broking around the renewal cycle in accordance to NFP’s service model standards and timelines.
• Define success and direct broking activity to achieve the optimal outcome for the client/prospect; ensure a go-to-market strategy is in place for each broking engagement.
• Effectively negotiate with insurance carriers demonstrating an unmistakable command of the risk; drive financial and non-financial outcomes that support organic revenue development and retention, seize upon opportunities to creatively upsell and cross-sell, leading to greater client product density and expanded account margin.
• Deliver proposals for existing and prospective clients.
• Respond to client queries and concerns to resolve issues promptly.
• Review binders and policies to ensure terms and conditions are accurately reflected.
• Attend client meetings as a part of the team to strengthen and hone client communication and presentation skills.
• Develop and supervise delivery of sales documents, presentations, stewardship reports, and RFP responses for prospective new clients.
• Present proposals to producers and account management teams and participate in client meetings.
• Prepare or supervise preparation of coverage comparisons, diagnostics, consolidated coverage/policy analyses, letters and reports (in consultation with broking colleagues as applicable).
• Develop productive business relationships with key insurance underwriters and local NFP account management teams.
• Build strong, abiding, trustful and resilient relationships with carrier and wholesale partners.
• Ensure client, broking, and brokerage data files are maintained in a complete, organized and timely fashion.
• Execute on NFP’s broking strategies, including strategic carriers, panels, and preferred wholesaler utilization.
• Develop and maintain thorough knowledge of insurance marketplace and available products and services.
• Engage account team and markets to coordinate cross-sell and up-sell initiatives; optimally closes coverage gaps or deficiencies, supports the account team in improving client product density, enhancing account profitability and margin.
• Engage and introduce SMEs to clients/prospects to covey the depth of talent and resources and provide additional technical support and competency in areas requiring unique specialization and abilities.

Knowledge, Skills, And/or Abilities

• Excellent written communication skills – writes clearly; edits work for spelling and grammar; varies writing style to meet needs; presents numeric data effectively; able to read and interpret written information.
• Self-confident to make sound independent decisions.
• Strong leadership skills.
• Read, analyze and reconcile financial reports.
• Possess technical expertise plus good analytical and problem-solving skills.
• Able to handle situations in a calm, courteous and professional manner.
• Strong attention to detail, decision making skills and problem resolution.

Education And/or Experience

• BA/BS preferred and or equivalent experience.
• Typically more than 5 years industry and product line experience.