Account Executive

Essential Duties And Responsibilities

• Drive Sales Growth: Achieve and exceed sales goals by building and maintaining trusted relationships with existing physician accounts while supporting the overall growth of each practice.
• Account Development: Identify, qualify, and open new physician-owned accounts across multiple specialties, with a focus on dermatology and plastic surgery.
• Strategic Forecasting: Utilize ZO’s financial planning system to accurately forecast sales, track performance, and ensure consistency in business planning.
• Marketing Support: Plan, coordinate, and execute in-practice marketing programs, events, and training sessions to drive brand awareness and product adoption.
• Mercandising Excellence: Partner with accounts to optimize product placement, displays, and retail space to maximize visibility and sell-through.
• Education & Training: Provide ongoing product education and support to physicians and staff to ensure confidence in product knowledge and effective patient recommendations.
• Territory Management: Maintain a strong presence in the field through consistent visits, follow-up, and exceptional customer service.
• Brand Representation: Uphold ZO Skin Health’s brand standards and deliver a best-in-class experience to all customers and business partners.
• Knowledgeable on Protocols: Remain knowledgeable on the most up-to-date protocols through our unparalleled education for self and customer accounts through various blended learning opportunities.
• Collaboration: Partner with clinical skin-health experts in your territory, and various other departments such as customer service, marketing and business development to ensure the needs of the customer are being met.
• Event Coordination: Coordinate, execute and attend events for accounts to implement.
• Trade Shows/Seminars: Attend trade shows/seminars when applicable.

Knowledge, Skills & Abilities

• 5+ years of outside sales experience with strong skincare, pharmaceutical, and cosmetics experience.
• Must have an established and extensive network with ability to generate new accounts.
• Proficient with MS Office Suite.
• Retail sales experience preferred.

Work Environment

• This position is primarily remote, with frequent travel required to visit physician offices and accounts within the assigned territory.
• The role involves regular in-person meetings, product trainings, and in-practice events.
• The ideal candidate is comfortable working independently, managing their schedule, and maintaining consistent communication with internal teams.
• A typical week may include a combination of virtual meetings, administrative tasks completed from a home office, and on-site visits to customer locations.
• Occasional evening or weekend events may be required based on business needs.

Work Hours

• The work schedule is 5 days per week, 8 hours per day.
• Initial start time may vary, with work hours typically from 8am-5pm.
• The position is in the field and visiting accounts and trade shows.

Physical and Mental Demands

• Sedentary, exerting up to 10 pounds of force occasionally, or negligible amounts of force frequently, to move objects.
• Constant sitting.
• Constant use of the upper extremities is required to reach, handle, and position tools and equipment.
• Must know and follow proper safety protocols and maintain a professional and polished appearance.
• Must be able to efficiently use Microsoft Office Programs and Project Management systems to retrieve information, generate documents, organize project plans/schedules and coordinate meetings.
• Maintain and preserve confidentiality of company information.
• Exhibit strong interpersonal skills and the ability to build relationships with internal stakeholders, including international affiliates.

Supervisory Responsibilities

• None.