Account Executive

About the role

As an Inside Account Executive at Whatnot, you will drive the expansion of Whatnot’s supply by acquiring and nurturing new livestream sellers. You will oversee your own portfolio and manage the entire sales cycle, from pitching and onboarding to providing strategic coaching and facilitating growth. Your goal will be to consistently meet or exceed sales targets by effectively managing your pipeline.

Responsibilities

• Become the go-to expert on how SMBs, primarily sellers with an online presence, can scale their business with Whatnot
• Source and prospect sellers, securing initial discovery and onboarding calls
• Lead sales calls with seller prospects, primarily over video and phone calls, overcoming objections and effectively communicating Whatnot’s value proposition
• Close sellers, ultimately onboarding them onto the platform, and setting them up for success
• Utilize key data points to assess seller growth, success, and areas for improvement to drive continuous iteration
• Collaborate with internal partners to develop business growth strategies and communicate product improvements and feedback

Requirements

• 3+ years of experience working in a fast-paced, client-facing role
• A track record of working quickly and iteratively
• Passion for Whatnot’s mission and a relentless focus on improving community experiences
• Scrappy and flexible enough to work in an ambiguous environment with limited guidance
• Experience selling and closing deals, as well as managing multiple accounts and client needs simultaneously
• Proficiency with CRM software and willingness to learn new systems
• Strong business acumen and analytical skills, comfortable understanding and manipulating data to drive insights

Nice to have

• Experience at a high-growth startup, marketplace, or creator-focused platform
• Proficiency in Airtable and Salesforce
• Passion for creator communities and/or new product categories uniquely suited to live ecommerce
• Experience buying and selling in online marketplaces

Benefits

• Generous holiday and time off policy
• Health insurance options including medical, dental, and vision
• Work from home support and home office setup allowance
• Monthly allowance for cell phone and internet
• Care benefits and monthly wellness allowance
• Annual allowance towards childcare
• Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement options including 401k (employer match up to 4% of base salary) in the US and pension plans internationally
• Monthly allowance to dogfood the app
• 16 weeks of paid parental leave plus one month gradual return to work (company leave allowances run concurrently with country leave requirements which take precedence)

All Whatnauts are expected to develop a deep understanding of our product and use Whatnot as both a buyer and a seller as part of their job.