Account Executive

About the role

The Account Executive at USS United Site Services supports and expands client relationships within designated territories, delivering efficient and scalable solutions for local and regional clients. The role involves engaging with clients to understand regional requirements, coordinating with internal teams for effective service delivery, and maximizing satisfaction through consistent follow-up.

Responsibilities

• Cultivates and strengthens relationships with existing accounts and builds relationships with new clients, making educated recommendations on product offerings, and ensuring client needs are met
• Possess and generate leads for target accounts to increase new revenue
• Mine existing parent accounts for service expansion opportunities
• Wins new projects and sites from existing parent accounts
• Identifies and pursues opportunities to convert competitor customers to our products
• Increases product and unit sales outside of initial scope
• Collaborates with internal stakeholders to ensure equipment availability, timely delivery, and proper servicing
• Manages account plans within assigned regional/local territories, identifying growth opportunities and implementing strategies to improve client satisfaction and retention
• Maintains regional revenue goals
• Provides tailored solutions that align with client requirements and maximize cross-selling or upselling within accounts
• Drives relationship for clients in the region/locally, ensuring effective communication, problem resolution, and proactive support for ongoing projects
• Works with internal teams to coordinate service delivery, address any client service issues, and ensures consistent client experience
• Presents recommendations and service options to clients to demonstrate product benefits, pricing, and value-added services available within the region
• Leverages company offerings, providing solutions to a wide range of issues and tailoring service to client needs
• Maintains or exceeds established sales quotas
• Leads the sales process from initial contact through proposal, negotiation, and finalization, ensuring smooth transactions and client satisfaction
• Provides exceptional customer service throughout the sales cycle and post-sales
• Stays informed about industry trends and developments
• Allocates resources efficiently to maximize outcomes and client satisfaction
• Performs other duties as assigned

Qualifications

• Minimum 4 years of sales experience, with a minimum of 3 years outside sales experience or equivalent combination of education, training, and work experience
• More than 35% travel
• Reliable transportation to visit clients or potential client sites
• Knowledge of equipment rental agreements and coordination
• Ability to manage multiple clients in different phases of the sales process while maintaining quality of service
• Proficient in Microsoft Office 365 (Excel, PPT, Word, Outlook, Teams, SharePoint)
• Problem-solving skills
• Exceptional communication, interpersonal, and negotiation skills
• Ability to build and foster strong client relationships
• Ability to learn and adapt in a fast-paced environment
• Ability to work well in a team environment and develop collaborative relationships with colleagues
• Ability to build and maintain relationships across organizations
• Effective client communication and presentation skills, with a focus on building regional client relationships and managing local account needs
• Proficient knowledge of sales processes and CRM systems (e.g., Salesforce) for tracking sales activity, managing contacts, and supporting business development

Benefits

• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• Medical/Pharmacy
• Dental
• Vision
• Employer-Paid Short-Term Disability
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Voluntary Dependent Life
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Health Savings Account
• 401(k) with employer match
• Employer-Paid Employee Assistance Program (EAP)
• Employee Discounts
• Salary Range $54,435.00 – $81,700.00 / year
• Pay Transparency Statement
• EEO Statement