Account Executive

About the role

UCT is the fastest-growing sector in the world, indirectly touching every semiconductor chip that goes into every smartphone, smart car, and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT—as technology evolves, we evolve with it. We are a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo, and exceeding customer expectations. If you have a relentless drive to succeed, a strong focus on quality, and a passion for success, join us today!

Responsibilities

• Manage day‑to‑day customer relationships and serve as the primary commercial point of contact.
• Develop account plans, identify growth opportunities, and support long‑term customer engagement strategies.
• Understand customer technical requirements, product usage, and roadmap needs; collaborate with internal teams to propose solutions.
• Prepare and deliver quotations, proposals, presentations, and commercial documentation.
• Coordinate with internal stakeholders on order management, delivery schedules, pricing updates, and issue resolution.
• Maintain accurate CRM data including pipeline opportunities, activities, and forecast updates.
• Support negotiations and contract discussions within defined guidelines.
• Engage cross‑functionally with Product, Engineering, Operations, and Quality to ensure customer needs are communicated and aligned.
• Monitor account health, customer satisfaction, and competitive positioning.
• Participate in business reviews, customer meetings, and industry events as required.
• Track performance metrics and support continuous improvement of sales processes.
• Assist in resolving escalations related to delivery, quality, or service.
• Contribute to market intelligence and feedback loops to inform product and business strategy.

Requirements

• 3 years of experience in sales, account management, or commercial support roles.
• Strong communication, relationship‑building, and customer‑service skills.
• Ability to understand technical products and translate customer needs into actionable requirements.
• Strong organizational skills and attention to detail.
• Proficiency with CRM systems and Microsoft Office tools.
• Ability to manage multiple priorities in a fast‑paced environment.

Preferred Qualifications

• Experience in semiconductor manufacturing, semiconductor equipment, materials, or advanced manufacturing industries.
• Familiarity with long sales cycles, customer account planning, and technical selling environments.
• Prior experience supporting engineering‑heavy or technical customer interactions.
• Demonstrated success growing accounts or improving account satisfaction.

Education/Certification Requirement

• Bachelor’s degree in Business, Marketing, Engineering, or a related field; or equivalent experience.
• Semiconductor industry or technical product training.

Preferred Management Experience

• Training or certifications in sales methodologies, CRM systems, or account management.