Account Executive

About Us

Trustpilot is a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, helping consumers make informed choices and businesses build trust, grow, and improve. Founded in 2007, Trustpilot has over 350 million reviews, 60 million monthly active users, and 149 billion annual brand impressions. With more than 1,000 employees across vibrant office locations worldwide, we foster a culture of connection, collaboration, and respect. We are an equal opportunity workplace celebrating diverse perspectives and ideas.

About the Role

As an Account Executive at Trustpilot, you will join an exciting Sales team of hard-working and motivated professionals. You’ll sell into the mid-market space, where expectations are high, but the bar is constantly raised by team members looking to grow their careers and earnings by outperforming targets. Our environment empowers success—if you put in the work, our leaders and peers will support you while ensuring you have fun along the way.

We are a team of multinational customer experience specialists using omnichannel support tools to assist a diverse customer base. Our focus is on excellent support, problem-solving, and collaboration. We’re troubleshooters, effective listeners, out-of-the-box thinkers, and open to all questions, big or small.

Responsibilities

• Direct the full sales cycle from inception to close
• Act as a hunter by discovering and facilitating your own leads using online and offline resources
• Reach key policy makers to sell Trustpilot’s mission, platform, and software solution
• Make outbound sales calls to C-level executives across all verticals
• Effectively maintain your pipeline using Salesforce
• Achieve and consistently exceed monthly sales goals
• Develop skills necessary to transition into an enterprise sales role

Requirements

• Advanced experience in outbound sales within a fast-growing environment
• Adept at qualifying leads, reaching the right contacts, prioritizing pipelines, and closing deals
• Understanding of the policy-making structure in mid-size to large companies
• Ability to thrive in a performance-oriented environment with short sales cycles
• Knowledge of e-commerce, online marketing, and social media

Benefits

• Competitive base salary of $75,000–$85,000 gross per year (depending on level and experience), plus a competitive commission structure
• Flexible working options to dedicate time to what matters to you
• 20 vacation days + 2 personal days + 10 paid holidays per year
• Two paid volunteering days a year to support causes important to you
• Rich learning and development opportunities through the Trustpilot Academy and Blinkist
• Full health insurance
• 401k matching contributions dollar-for-dollar up to 4% of your base salary
• 24/7 Employee Assistance Plan and full access to Headspace, a mindfulness app
• Paid parental leave for employees with over 6 months of service (full benefits after 12 months)
• Regular opportunities to connect with colleagues, including company-wide events, ERG activities, and team socials
• Dog-friendly office with a rooftop, gaming room, and fully stocked fridge with snacks and drinks