Account Executive

About the role

Account Executive | Phoenix, AZ Build Relationships. Change Lives. Grow Your Career. Do you love connecting with people, building strong partnerships, and making a real difference in your community? At Total Care Connections, we're on a mission to help seniors and adults with disabilities live safely, independently, and with dignity in the comfort of their own homes. We're looking for a passionate, outgoing, and results-driven Account Executive to help us expand our impact throughout the Phoenix area. If you're energized by networking, developing referral relationships, and helping families access life-changing care, we want to hear from you!

Why You'll Love This Opportunity

• Make a meaningful impact every day
• Build lasting relationships within the healthcare community
• Work with a supportive, mission-driven team
• Enjoy a role that combines community outreach, client advocacy, and business development
• Be part of a growing organization that values your contributions and rewards success

Our Core Values

• Servant Leadership – We put people first.
• Commitment to the Extraordinary – We go above and beyond.
• Can-Do Spirit – We tackle challenges with positivity and determination.
• Radical Generosity – We lead with compassion and kindness.
• Hungry – Driven to achieve results
• Humble – Team-oriented and coachable
• People Smart – Skilled at building strong relationships

Ready to Make a Difference? If you're looking for more than just another sales role—if you want a career where relationships matter, your work has purpose, and every day brings an opportunity to help someone—then we'd love to meet you. Apply today and become part of a team that's changing lives across Arizona, one family at a time.

Responsibilities

• Building and nurturing relationships with referral partners, including hospitals, skilled nursing facilities, physicians, case managers, the VA, Banner, UnitedHealthcare, and private-pay sources
• Conducting client assessments and meeting with families to understand their care needs
• Developing personalized care plans that set clients up for success
• Collaborating with Care Managers and Operations teams to ensure seamless service delivery
• Serving as a trusted resource for clients, families, and referral partners throughout the onboarding process
• Representing Total Care Connections at networking events and throughout the Phoenix healthcare community

Requirements

• Loves building relationships and earning trust
• Is self-motivated, goal-oriented, and thrives in a fast-paced environment
• Enjoys being out in the community and meeting new people
• Has a passion for helping seniors, veterans, and adults with disabilities
• Takes ownership, follows through, and delivers exceptional service
• Can balance business growth with genuine compassion and care

Qualifications

• Home care, healthcare, hospice, senior living, or community-based services experience
• Knowledge of Arizona Medicaid HCBS programs
• Experience working with referral sources such as the VA, Banner, UnitedHealthcare, hospitals, SNFs, and community partners
• Private-pay business development experience
• Client assessment and care planning experience
• Bilingual (English/Spanish)
• Existing referral relationships within the Phoenix healthcare community
• Experience working with seniors and disabled populations