Account Executive

About the role

At Solution Builders, Inc., we're passionate about helping our customers achieve complete satisfaction with their computer and information technology environments. We have an excellent reputation in the market and over 30 years of experience in providing businesses with high-quality IT support, management, and cybersecurity solutions. Our customers value a highly productive information technology experience, and Solution Builders makes that a reality.

Responsibilities

• New Business Development
• Proactively engage small to mid-market businesses (SMBs) through cold outreach, networking, social selling, and referrals to generate a robust sales pipeline.
• Leverage professional networks and attend industry events/trade shows to build relationships.
• Identify prospects' pain points and deliver consultative, value-driven solutions.
• Account Management & Growth
• Manage the full sales cycle from initial contact to contract negotiation and closing.
• Ensure CRM's are conducting Quarter Business Reviews (QBRs) with existing clients to review performance and identify upselling opportunities (e.g., security, cloud services).
• Ensure long-term client retention by partnering with Service Delivery teams to maintain high satisfaction.
• Solution Positioning & Proposals
• Clearly articulate complex technical services—including MSP (RMM, Help Desk, BDR), cloud, and cybersecurity—as strategic business advantages to CXO-level stakeholders.
• Collaborate with Sales Engineering and technical staff to design tailored proposals and quotes.
• Sales Administration
• Maintain accurate forecasting and reporting of sales activities within CRM systems (e.g., Halo, GlassHive HubSpot).
• Manage contracts and documentation in accordance with company standards.

Requirements

• High school diploma or equivalent required
• Bachelor’s degree preferred, or equivalent relevant experience
• 2–5 years of B2B sales experience, preferably as an Account Executive in MSP, IT services, SaaS, or cybersecurity
• Proven track record of meeting or exceeding quota in a closing role
• Experience managing full sales cycles, including discovery, proposal, negotiation, and close
• Ability to work onsite at our Bloomington office in a hybrid capacity; occasional local travel for events and customer meetings
• Strong executive-level communication skills (verbal, written, and presentation)
• Ability to articulate complex IT and cybersecurity concepts in clear business terms
• Proficiency with CRM tools (e.g., Halo, HubSpot, GlassHive) and sales technologies
• Solid discovery, objection handling, and negotiation skills
• Highly organized, self-motivated, and metrics-driven
• Comfortable selling consultatively in a technical environment
• Technical curiosity and working knowledge of IT infrastructure, cloud, and cybersecurity solutions

Qualifications

• Passion for solving business problems for clients while providing exceptional customer service
• Willingness to embrace change with a positive attitude
• Commitment to high-quality work and positive customer outcomes

Skills

• CRM tools (e.g., Halo, HubSpot, GlassHive)
• Sales technologies
• Technical curiosity and working knowledge of IT infrastructure, cloud, and cybersecurity solutions

Benefits

Medical, Dental, and Vision Insurance
Matching 401(k) Plan
Paid Vacation and Personal Days Off

Pay

Salary range for this position: $75,000 – 90,000 per year based on experience, plus commission

Schedule

Hybrid capacity; occasional local travel for events and customer meetings