Jobs · Business Development · Michigan

Account Executive

Roadtex · Detroit, MI · 4 wk ago
Business Development$47k–$67k/yrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to extract content from posting. Let's parse: Company description: Roadtex Transportation... but not needed as heading? Possibly "About the role" should contain description of role? The posting includes "About The Job" then description: "Responsible for supporting day-to-day freight execution process for transactional brokerage accounts to deliver reliable follow-through and high customer service." etc. So we can put that under About the role. Responsibilities: There's a "Your Day-to-Day Mission" with bullet-like sentences. Also "Freight Operations" list, "Internal & Customer Communication". So we can combine responsibilities. Requirements/Qualifications/Skills: The "Your Profile" section lists attributes: Clear confident communicator, sound business judgment, ability to remain composed, proactive ownership-driven mindset, collaborative approach. Those could be Skills or Qualifications. We need to decide where to put them. Since no explicit qualifications like education, we can put them under Skills or Qualifications. Probably Skills. Benefits: There's a line: "Benefits For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers." That's not specific benefits, just a link. The instruction: never create Benefits section unless posting actually states them. It does mention benefits but only says "For more information about our benefit offerings, please visit our careers page". That's not specific benefit details. Likely we should not include Benefits section because no concrete benefits listed. However there is also Pay line: "$46,826.00-66,692.00 per year". That's pay info, so we should include Pay section. Schedule: No schedule info, so omit. Thus sections: About the role, Responsibilities, Skills (or Qualifications), Pay. We need to use

for each heading. Use
  • for any list of duties/requirements/benefits. For prose use

    . We need to preserve all substantive information; do not invent or summarize away detail. We need to extract bullet points from responsibilities. The responsibilities are in paragraphs; we can turn each sentence into list items? The instruction: Use

    • for any list of duties/requirements/benefits. So we should convert duties into list items. We'll need to parse the responsibilities section. Responsibilities content: From "Your Day-to-Day Mission": - Freight Operations - Responsible for execution process on tendered loads from accounts across LTL and TL, including load building, appt scheduling, document collection, and standard LTL quoting across the sales rep’s book. - Monitors load coverage and takes action / escalates to ensure high service levels and predictable outcomes, minimizing loads missed - Develops strong understanding of freight brokerage process for TL loads and is able quote standard TL lanes by the end of the first year. - Maintains accurate load records with complete inputs and clear notes so loads move with minimal rework and strong auditability. - Resolves standard exceptions using SOPs and guidelines, escalating only when severity or guardrails require it. - Maintains operating clarity through robust organization, clean documentation, and reliable handoffs that reduce repeat issues. - Internal & Customer Communication - Receives and proactively sends routine load updates / responses to basic support requests with customers on operational tasks. - Keeps sales reps and senior operators proactively informed with structured updates that clarify impact, next steps, and ownership. - Engages other teams as needed, partnering with Financial Ops, Billing teams, and Carrier Ops teams to drive accounting / carrier partner issues to closure in a timely manner. Also there is "Your Team Counterparts" describing interactions but maybe not responsibilities. Could be included but it's more about team. Might be considered responsibilities? It describes who they interact with. Could be included as responsibilities but maybe not needed. We'll keep to the explicit duties. Also "About The Job" first sentence: "Responsible for supporting day-to-day freight execution process for transactional brokerage accounts to deliver reliable follow-through and high customer service." That's more of a summary; could be part of About the role. Now "Your Profile" items: - Clear, confident communicator—both written and verbal—capable of handling sensitive service issues, setting expectations, and guiding customers through decisions. - Sound business judgment and analytical capability to interpret shipping trends, identify risks and opportunities, and make recommendations that protect account health. - Ability to remain composed and decisive in a fast-paced environment, balancing multiple priorities while maintaining a high standard of service. - A proactive, ownership-driven mindset that prioritizes long-term customer outcomes over short-term fixes. - Collaborative approach to working across sales, carrier operations, and internal teams to resolve issues and deliver strong customer results. These are skills/qualities. We'll put under Skills (or Qualifications). Since no explicit qualifications like degree, we can call it Skills. Pay: "$46,826.00-66,692.00 per year". We'll put in

      . Now we need to output only HTML fragment, no extra text. Structure:

      About the role

      Responsible for supporting day-to-day freight execution process for transactional brokerage accounts to deliver reliable follow-through and high customer service.

      Responsibilities

      • Responsible for execution process on tendered loads from accounts across LTL and TL, including load building, appointment scheduling, document collection, and standard LTL quoting across the sales rep’s book.
      • Monitors load coverage and takes action / escalates to ensure high service levels and predictable outcomes, minimizing loads missed.
      • Develops strong understanding of freight brokerage process for TL loads and is able to quote standard TL lanes by the end of the first year.
      • Maintains accurate load records with complete inputs and clear notes so loads move with minimal rework and strong auditability.
      • Resolves standard exceptions using SOPs and guidelines, escalating only when severity or guardrails require it.
      • Maintains operating clarity through robust organization, clean documentation, and reliable handoffs that reduce repeat issues.
      • Receives and proactively sends routine load updates / responses to basic support requests with customers on operational tasks.
      • Keeps sales reps and senior operators proactively informed with structured updates that clarify impact, next steps, and ownership.
      • Engages other teams as needed, partnering with Financial Ops, Billing teams, and Carrier Ops teams to drive accounting / carrier partner issues to closure in a timely manner.

      Skills

      • Clear, confident communicator—both written and verbal—capable of handling sensitive service issues, setting expectations, and guiding customers through decisions.
      • Sound business judgment and analytical capability to interpret shipping trends, identify risks and opportunities, and make recommendations that protect account health.
      • Ability to remain composed and decisive in a fast-paced environment, balancing multiple priorities while maintaining a high standard of service.
      • A proactive, ownership-driven mindset that prioritizes long-term customer outcomes over short-term fixes.
      • Collaborative approach to working across sales, carrier operations, and internal teams to resolve issues and deliver strong customer results.

      Pay

      $46,826.00-66,692.00 per year

      Check for any other sections: Benefits not included because not specific. Schedule omitted. We must ensure we didn't repeat job title as heading. We didn't. We must not include Job ID etc. Not present. We removed boilerplate like EEO statement. Indeed we omitted the EEO paragraph. We must preserve all substantive information: Did we miss any? Let's review original text for any other substantive info not captured. Original: "Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In 2022, Roadtex was acquired by Echo Global Logistics. The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions." That's company background, not about the role. The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

      or drop it." The company background could be considered minor metadata? It's not about the role but could be considered "About the company". However we only have headings for About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The instruction says to include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. It doesn't forbid including company info under About the role? But About the role is supposed to be about the role, not company. However we could include a short paragraph under About the role that includes both role summary and maybe company context? The instruction: "Use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So they expect About the role heading to contain role description. The company background might be considered not part of role; but we could drop it as minor metadata? It's not exactly metadata like Job ID; it's descriptive of company. The instruction says "fold minor metadata into a short

      or drop it." The company background could be considered minor metadata? Not sure. However the posting already shows the job title; they didn't ask to include company overview. Usually they'd want to keep substantive info about the role, not company. I'd drop it to keep focused. Also there is "Your Team Counterparts" section describing interactions; we could treat that as responsibilities or maybe as part of role description. But we already covered many responsibilities; we could add those as list items under Responsibilities as well. Let's see if we missed any substantive info: The "Your Team Counterparts" includes bullet-like sentences about interactions with sales reps, centralized ops support, financial ops/billing, carrier ops, operations manager, customers. Those are indeed part of the role: interacting with those teams. Could be included as responsibilities. Let's incorporate them. We'll add list items: - Works with sales reps / sales managers: convert priorities into execution and keep them updated on exceptions with clear, decision-oriented updates. - Partners with Centralized Operations Support Teams: monitor for customer-facing exceptions on centralized and automated tasks and resolve / escalate only defined high-severity situations. - Works with Financial Ops / Billing teams: provide clean documentation and timelines to resolve accounting disputes efficiently. - Coordinates with Carrier Ops teams: coordinate capacity for built loads, service recovery, and additional customer charges across the sales rep’s book. - Receives coaching and training resources from Operations manager as needed to improve freight execution skills, while monitoring performance against role expectations (including reviews). - Provides proactive exception communication to customers and drives resolution alignment (e.g., tracking updates, load reschedules, sales rep escalations). These are substantive. We'll add them under Responsibilities. Now ensure we didn't miss any other info: The "What’s In It For You" section: includes bullet points about direct ownership, role blends operational credibility, opportunities to grow, inclusion in culture, access to training. Those are benefits/opportunities. The instruction says to include Benefits section only if posting actually states them. This section describes what's in it for you, which could be considered benefits. It includes specific items: direct ownership of customer retention

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