Account Executive

The Lacek Group, part of Ogilvy, is a team of passionate, intellectually curious professionals focused on customer engagement. We help clients build longer-lasting, more profitable customer relationships through collaboration, innovation, and creativity. Together with Ogilvy—ranked the #1 global agency network for creative excellence—we leverage diverse perspectives to deliver smarter work and drive positive change.

About the role

The Account Executive role sits at the intersection of client service, content strategy, and execution, requiring both big-picture thinking and day-to-day operational excellence.

Responsibilities

• Project Planning & Setup
  • Leads hours estimating and pricing for projects in collaboration with Client Services and technical leads
  • Develops and owns the project schedule from intake through delivery, incorporating input from functional leads
  • Collaborates on Statement of Work (SOW) creation with Client Services
  • Completes all project setup tasks utilizing agency and client tools
  • Assigns resources in project management tools in coordination with Operations & Resource Management and functional managers
  • Leads the Internal Kickoff meeting; refines schedule and Jira tasks as needed post-kickoff
• Project Execution & Workflow Management
  • Manages end-to-end project execution from build through deployment, coordinating workflows in Jira, data briefs, code and data handoffs, quality assurance testing, and project closeout activities
  • Participates in internal creative reviews to ensure alignment with project requirements and delivery expectations; contributes to external creative reviews following the concept phase
  • Facilitates and is accountable for Internal Weekly Status Meetings (operational agenda)
  • Updates and manages data briefs; leads internal data brief reviews
  • Oversees build preparation: production instructions, alt tag coordination, creative file handoffs, and campaign build forms
  • Assembles and edits emails using a drag-and-drop build tool (no coding required)—including module layout, audience targeting, proof generation, and incorporating team/client feedback
  • Leads Build Kickoff; manages coordination across front-end development, application development, quality assurance (QA), and data through the build phase
• QA & Testing Coordination
  • Coordinates QA process across multiple rounds, including test plan development, sample data creation, internal testing, and client User Acceptance Testing (UAT) rounds
  • Manages client bug logging and resolution
  • Partners with Client Services on client-facing communications during UAT (approvals, test distribution, final sign-off)
• Deployment & Campaign Delivery
  • Manages go-live readiness confirmation and final deployment setup
  • Leads final campaign checks; manages deployment in partnership with Client Services for client communication
• Standards, Process & Technology
  • Drives adoption and compliance with standard project management processes and tools
  • Contributes to continuous process improvement within assigned accounts
  • Actively applies AI tools to improve efficiency, quality, and delivery speed
  • Participates in Learning Communities relevant to workflow management and automation

Requirements

• Bachelor's degree in business, marketing, or a related field
• 3–6 years of project management experience in an advertising or marketing environment
• Proficiency with project management tools (such as Jira, Microsoft Project, Confluence)
• Familiarity with marketing technology and digital production workflows (e.g., Salesforce Marketing Cloud) and digital banner tools preferred
• Excellent organizational skills and strong attention to detail
• Clear, calm communicator; skilled at managing cross-functional teams under deadline pressure
• Ability to manage multiple concurrent projects across accounts
• Agency experience strongly preferred

Skills

• Agency Citizenship
• Managing Work
• Planning and Organizing
• Technical/Professional Knowledge & Skills
• Building Trust
• Continuous Improvement
• Gaining Commitment
• Adaptability

Benefits

We offer a competitive benefits package. Click here for more details.

Pay

Pay Range: $35,000 USD - $75,000 USD

Schedule

This position is hybrid, with an expectation to be onsite in our downtown Minneapolis, MN office 10 times a month.

The Lacek Group is an Equal Opportunity Employer.