Account Executive

About the role

At MMGY Global, we believe nothing can shape your view of the world like travel. We share our clients’ stories to inspire people to see the world differently. The Account Executive in our Overland Park, KS office serves as the primary point of contact for all agency clients and as a conduit of communication between the client and all agency personnel, ultimately responsible for the quality of all agency output and client satisfaction.

The Account Executive plays a key role in managing the client relationship by collaborating with the client and agency teams on the development and execution of all creative campaigns and individual client projects.

Responsibilities

• Maintain consistent daily client communication to facilitate deliverables and support client/agency growth via phone, email, etc.
• Develop knowledge and understanding of the travel industry, client business, advertising industry/channels, and agency process.
• Actively participate in internal and external meetings as assigned.
• Establish and invest in cross-channel agency relationships.
• Serve as the final stage of agency QA for work completed by the agency.
• Identify opportunities for organic growth.
• Facilitate the progression of agency work through MMGY’s workflow process using tools such as Workamajig, Jira, Basecamp, Slack, etc.
• Actively participate in the creative routing process to ensure deliverables are met and work meets expectations.
• Document internal/external communication, including meeting notes, project updates, and client/estimate approval, and disseminate among relevant stakeholders in a timely manner.
• Compile competitive and secondary client research in support of agency work and client updates.
• Coordinate internal and external meetings, including attendee invitations, agendas, location reservations, production of materials, AV, and other logistics.
• Develop internal and client-facing meeting decks.
• Draft project briefs and lead internal project kickoff meetings.
• Present client deliverables, including project plans, estimates, timelines, creative, and more; partner with other channels as needed.
• Verify vendor documentation such as estimates, invoices, insertion orders, specs, and placement schedules for accuracy.
• Support the development of and monitor client media plans, ad production, fulfillment, and reporting.
• Review client reporting for accuracy and clarity and identify opportunities to optimize agency efforts against account campaign strategy.
• Request project invoices in accordance with approved estimates and SOWs.
• Confirm client accounts payable status weekly and follow up on all outstanding invoices to secure payment. Elevate all outstanding invoices in excess of 90 days to AS/AD/GAD for assessment.
• Lead internal team meetings and client conference/status calls.
• Mentor and provide professional guidance to account coordinators.
• Be accountable for project financials.
• Handle other miscellaneous requirements as needed by team structure and client needs.

Qualifications

• 2-3 years of relevant experience in advertising or a related field.
• Ability to communicate clearly and concisely, both verbally and in writing.
• Results-oriented, self-motivated, and able to inspire a sense of urgency for self and teammates.
• Must thrive in a high-energy, fast-paced environment.
• Ability to problem-solve, balance multiple priorities, and meet deadlines.
• Ability to work both independently and as part of a team.
• Strong work ethic and attention to detail, reliable, and great energy.
• Proficient in Microsoft Office and Google business applications.
• Demonstrates a high level of professionalism and respect.
• Exhibits discretion with confidential information.

Benefits

MMGY Global provides a comprehensive PTO + benefits package inclusive of a hybrid telework policy.