Account Executive

Mile Marker is a modern omnichannel agency uniquely connecting data, creative and media to accelerate results for growth marketers. We integrate content, media, and data to eliminate gaps that slow down enterprise growth, powering a learning system within Relay, our open-powered marketing stack. Our client roster includes FreshPet, DoorDash, Spectrum, Webster Bank, TrueGreen, HelloFresh, and Harry’s. We are a hybrid team of over 100 strategists, media experts, creatives, innovators, and analysts based in New York City and San Francisco.

About the role

The Account Executive position supports the account lead in managing campaigns by competently and accurately managing tasks from start to finish. This role communicates with clients regularly and partners with internal teams to ensure projects are delivered on time and within budget.

Responsibilities

• Client Management
  • Serves as a key day-to-day contact for assigned client accounts
  • Builds and maintains trusted client relationships through proactive and professional communication
  • Understands clients' business goals, target audiences, and marketing objectives
  • Supports the team to develop meeting agendas, capture notes, provide recaps, and maintain status documents
• Project Coordination
  • Uses Teamwork to steward creative and performance marketing projects from briefing through final delivery
  • Develops project timelines and coordinates with Creative and Creative Operations to ensure deadlines are met
  • Collaborates effectively with cross-agency teams including creative, strategy, media, and studio to manage project progress
  • Captures and documents client feedback and communicates revisions clearly
• Financial Support
  • Assists with creation of estimates, scopes of work, and change orders
  • Reviews invoices and ensures accurate billing
  • Maintains invoicing logs and supports on AR requests
• Cross-team Collaboration
  • Facilitates communication between clients and agency departments
  • Ensures internal teams understand client expectations
  • Participates in status meetings and client presentations as determined by the account lead
  • Helps prioritize workloads and resolves project issues proactively

Qualifications

• 2-3 years of experience in account management or a similar role, preferably within a creative agency environment
• Excellent communication and interpersonal skills
• Strong organizational skills and ability to manage multiple projects simultaneously
• A proactive approach to problem-solving and the ability to work effectively in a fast-paced, deadline-driven environment
• Proficiency in Microsoft Office Suite, Google Workspace, and project management tools such as Teamwork or similar platforms
• Ability to work collaboratively with cross-functional teams and build strong relationships
• Flexible and adaptable to change with a positive attitude and willingness to take on new challenges

Pay

$65,000 - $70,000 per year

Hybrid role based in New York, NY