Jobs · Customer Service · Florida

ACCOUNT EXECUTIVE

LATAM Airlines · Miami, FL · 2 mo ago
On-siteCustomer ServiceFull-time

About the role

You will play a key role in managing and coordinating the commercial processes for your portfolio of clients, ensuring sustainable results, compliance with company standards, and continuous improvement in account management, while contributing to business growth and strengthening commercial relationships.

Responsibilities

  • Manage and develop the assigned portfolio of corporate clients, strengthening commercial relationships and identifying growth opportunities.
  • Analyze account performance, develop action plans, and present results to drive continuous improvement.
  • Negotiate and coordinate contracts, RFPs, and commercial initiatives, working cross-functionally with different areas of the company.
  • Advise clients on LATAM’s products and services, providing proactive support and resolving their needs in a timely manner.
  • Represent LATAM at commercial activities and ensure compliance with corporate policies, procedures, and standards.

Requirements

  • A professional degree in Business Engineering, Business Administration, or a related field.
  • At least 4 years of experience in similar roles.
  • Strong proficiency in Google Workspace and SQL.
  • Advanced level of English and Spanish.

Benefits

  • Staff Travel benefits.
  • Professional development programs.
  • LATAM Wellbeing Program, including discounts on products and services in different parts of the world.

Schedule

Full-time, hybrid work model.

Location: Miami.

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