Account Executive

About the role

To collaborate closely with other Company offices on assigned accounts. The key account management includes development of brand new accounts, participation in Requests for Quotation (RFQ), and expanding share‑up lanes from the assigned accounts.

Responsibilities

• Research, analyze and identify business prospects through daily cold calling, web research, and networking for new business opportunities (local and out‑of‑state); business travel will be necessary.
• Establish and cultivate business relationships; set up face‑to‑face visits with new potential customers and maintain relationships with current customers.
• Gain additional business and/or maximize profit from assigned accounts by periodic review of direct costs versus selling rates and relationship building with assigned accounts.
• Document all sales activity in the Customer Relationship Management (CRM) software.
• Communicate effectively with employees, company overseas offices, and agents concerning target and assigned accounts.
• Participate in Request for Quote (RFQ) and collaborate with other offices to complete RFQ.
• Attend weekly and/or bi‑weekly calls with the RVP to review current activities and issues pertaining to assigned accounts.
• Monitor accounts receivable with accounting staff to ensure timely collection; maintain no more than 2% of total accounts receivable over sixty (60) days.
• Travel by car may be required.
• Travel by air (domestic and/or international) may be required.
• Overnight stays (domestic and/or international) may be required.

Qualifications

• Basic proficiency in Microsoft Office
• Sociability, resilience, and relationship‑building skills
• 3–5 years of customer service and operations experience required
• Prior sales experience in the freight forwarding industry is preferred

Benefits

• Monthly car allowance