Account Executive

About the UPSHOT League & Jacksonville Waves

The UPSHOT League is a premier women’s developmental professional basketball league built on innovation, development, and excellence—on and off the court. It is a movement designed to build connection, culture, and opportunity, where players shine, fans connect, and joy multiplies. The Jacksonville Waves are a foundational team within the league. As part of Zawyer Sports & Entertainment, the team drives ticket revenue and delivers an exceptional fan experience for a growing fan base. Zawyer Sports & Entertainment owns and operates a diverse portfolio of sports properties, including the Jacksonville Icemen, Savannah Ghost Pirates, Charlotte Checkers, and more.

Location: Jacksonville, FL
Position Type: Full‑time

Position Summary

We are seeking a high‑energy, results‑driven Account Executive to join our sales team. This individual will play a critical role in driving ticket revenue and fostering an exceptional fan experience for the Jacksonville Waves. The role involves selling full and partial season ticket packages, group outings, and entry‑level corporate partnerships, as well as servicing current ticket holders and building lasting community relationships.

Key Responsibilities

• Make 70+ outbound contacts daily via phone, email, text, and in‑person to sell full and partial season ticket packages, group tickets, individual game tickets, and entry‑level corporate partnerships.
• Handle inbound calls and inquiries for ticket sales and customer service.
• Actively prospect new business through networking, referrals, social platforms, and research.
• Conduct in‑person sales presentations, arena tours, and off‑site appointments.
• Staff sales tables and community events to promote ticket packages and drive leads.
• Maintain detailed records of all interactions using CRM software.
• Meet or exceed weekly and monthly individual sales goals.
• Assist in the renewal process and servicing of existing accounts.
• Build lasting relationships with clients through exceptional service and communication.
• Help build and grow a strong sales pipeline through creative prospecting and outreach.
• Contribute ideas and feedback to shape sales strategies, processes, and best practices as the organization grows.

Qualifications

• Bachelor’s degree required.
• A passion for the sports industry and a strong desire to grow professionally.
• Ability to thrive in a fast‑paced, entrepreneurial environment where adaptability and initiative are critical.
• Willingness to learn, be coached, and maintain a positive attitude.
• Strong organizational skills and the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Ability to work both independently and collaboratively in a team environment.
• Willingness to work non‑traditional hours, including nights, weekends, and holidays as needed.
• Exemplify core characteristics of a strong sales culture: strong interpersonal skills, prompt and professional follow‑through, openness to new ideas, and constant enthusiasm toward internal and external contacts.
• Communicate effectively and professionally with all internal and external contacts.
• Support a positive sales culture within the sales team and the entire front office.
• Demonstrate professionalism, accountability, and a strong work ethic.
• Bring energy, creativity, and enthusiasm to building the fan base for the Jacksonville Waves.

Game & Event Responsibilities

• Attend and work all Jacksonville Waves games and related events.
• Interact with clients and prospects at games via seat visits, networking, and sales tables.
• Assist with the development and execution of in‑game promotions and fan experiences.
• Play an active role in creating a best‑in‑class game‑day atmosphere.