Account Executive

Job Duties

• Represent and market the Company’s services to the business and insurance community.
• Maintain existing business relationships to promote the consultative, efficient delivery of health services to patients and clients.
• Generate new business relationships to promote the consultative, efficient delivery of health services to patients and clients.
• Aid the “Marketing Team” in the development of sales and customer service plans and ensure their successful completion.
• Create and execute a strategic sales plan with the involvement of the Marketing Team that meets or exceeds the business development goals of the Company including, but not limited to, the required business visits per day, follow-up plans, and closing ratios.
• Create and execute a customer service plan that clearly identifies customer requirements, effectively communicates with other Company personnel, documents and resolves customer complaints, maintains existing customer relationships and increases the type of services by existing customers.
• Acquire and maintain a complete understanding of the personal injury field and workers’ compensation regulatory issues that drive the industry.
• Utilize such understanding in the assessment of employer’s occupational healthcare needs.
• Maintain a current profile of the local market including, but not limited to, marketplace demographics, potential customers and healthcare providers competitive with the Company.
• Represent the Company in local community and business trade groups, associations, and other forums.
• Attend sales meetings and functions outside of regular business hours.

Additional Skills/Competencies

• Prior sales/marketing experience in healthcare.
• Excellent verbal and written communication skills.
• Experience working in a CMS; Salesforce experience highly desired.
• Effective at developing and executing on marketing strategies.
• Problem solving and organizational skills.
• Typing at 50+ WPM.
• Working knowledge of word processing programs and spreadsheets.
• Ability/experience training other members of the Marketing Team.

Physical/Mental Requirements

• Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.

Diversity Statement

Excelsia injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.