Account Executive
About the Role
The Account Executive is responsible for profitable volume growth of all Lines of Business sold by the Restaurant Services Department. The role involves interacting with current and prospective customers to retain and grow volume with emphasis on prompt customer service as well as solicitation of potential customers including restaurants and food service establishments. The position requires effectively communicating Darling's value proposition and problem-solving through data-driven communication.
Essential Duties and Responsibilities
- Engage with existing customers to increase overall relationship span that conveys Darling's core competencies while delivering profitable volume growth
- Develop relationships with new and existing clients through personal contact or from internal leads supplied by the Customer Engagement Center
- Establish new accounts by planning and organizing daily work schedule to call on potential or existing customers
- Grow profitability by retaining and growing high volume and multi-unit accounts in territory to meet or exceed company goals/objectives
- Understand product values; evaluate profitability of new and existing customers
- Implement sales strategies, and follow through to successful contract negotiation; prepare and execute service agreements
- Regularly utilize CRM for new and existing customer profiling including data entry of required fields necessary for overall brand management
- Conduct site and equipment surveys and facilitate installs during pre and post-sales processes
- Work closely with Operations & Logistics teams to provide quality service to customers and efficient handling of material at plant locations
- Resolve customer complaints by investigating problems and developing solutions while making recommendations to management
- Perform other duties as assigned
Minimum Qualifications
- High school diploma or GED
- 1-2 years of sales experience, preferably within the restaurant or foodservice industry
- Ability to travel up to 50% as required
Preferred Qualifications
- Bachelor's Degree in Business, Marketing, or related field preferred
- Exceptional written and verbal communication skills
- Strong organizational, problem solving, and time-management skills
- Demonstrated computer skills/knowledge of Microsoft Word, Excel, and Microsoft Office, CRM and Oracle systems
- Ability to work independently, manage priorities, and follow through on commitments
- Proficiency with Microsoft Office, CRM, and Oracle systems
Working Conditions and Physical Demands
- Frequent travel to off-site locations is required
- Requires prolonged sitting and movement throughout office/work locations, as well as occasional use of computers and office equipment
- Must occasionally stoop, kneel, crouch, crawl, and climb or balance
- May occasionally involve exposure to high noise levels, strong odors, varying temperatures, biohazardous conditions, chemicals, electrical hazards, and potentially dangerous equipment
- Must be able to communicate effectively and identify potential workplace hazards
- Requires the ability to occasionally lift and/or move up to 10 lbs
About Us
We're one of the world's leading practitioners of circularity, transforming materials from the animal agriculture and food industries into valuable ingredients. Ingredients that nourish people, feed animals and crops, and fuel the world with renewable energy.