Account Executive

Job Context

Cutter & Buck must align its Order Input and Order Management Processes to generate Production Ready Orders efficiently, enhancing distribution and operational transparency, and providing faster service to customers.

Process Accountability

You will execute and continuously improve these processes efficiently and with accuracy to provide a trusted experience and satisfy customer demand.

Order Input Process

• Email/Manual Orders Indexing
• Orders in Document Management Conexiom
• Order entry into SAP from customer purchase orders
• Digital Order Input
• Manage exceptions and outbound communication documents
• Communicate with customer to assure production ready orders
• CBCorporate Orders
• Provide new users with access to digitally satisfy needs themselves

Order Management Process

• Orders reflect accurate status to ensure always-on transparency for the customer
• Issue Resolution/Solution Finding
• Confirmations and Communication with customers

Customer Service Team

• An upbeat, friendly, team environment
• Extensive training
• The ability to work with a team as well as independently with minimal supervision
• Employer sponsored medical/dental/vision benefits
• Paid leave programs (sick, 9 paid holidays)
• Great discounts on company products

Work Environment

• High energy, dynamic work environment
• Quick access to all areas of the organization
• May require overtime during seasonal periods as appropriate

Company Culture

• Mindset and orientation: Adoption of Cutter & Buck’s Mission and Values
• Maintain a customer-first position
• Able to organize, prioritize, multitask, and demonstrate flexibility in a dynamic, fast-paced environment
• Adoption of challenges, learn from criticism, and be willing to see effort as the path to mastery

Benefits

• Full Time Employees enjoy employer subsidized medical, dental and vision eligibility
• Paid Sick leave and Annual Vacation leave
• Eligible for participation in our 401k plan with company match
• Ten (10) paid holidays in a calendar year

Equal Employment Opportunity

Cutter & Buck is proud to be an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

E-Verify

We verify the identity and employment authorization of individuals hired for employment in the United States. We maintain a drug-free workplace and perform pre-employment post-offer substance abuse testing, complete post-offer background checks are required for all positions.

Drug-Free Workplace

We maintain a drug-free workplace and perform pre-employment post-offer substance abuse testing.

Background Checks

Post-offer background checks are required for all positions.

Driving Record

A clear driving record may be required for Safety Sensitive and Sales positions.