Account Executive
Creative Office Resources · Portland, ME · 2 mo ago
Business DevelopmentFull-time
Responsibilities
- Maximize sales volume within your accounts with a strong gross margin
- Minimize mistakes and errors which negatively affect profitability and customer satisfaction
- Deepen customer relationships and increase our market share within your accounts
- Open new accounts within the market and drive specific assigned competitively held target accounts
- Develop and maintain a strong professional network to help you identify potential opportunities and become better connected within our business community
- Implement complex sales and achieve higher than expected results by working effectively with diverse groups of people at various levels within an organization to address all needs and concerns
- Lead project proposal team, generate customer quotations and write orders
- Cook appropriate resources to establish, maintain, and enhance our position within assigned accounts
- Identify customer needs by acting as a resource to respond quickly and professionally while adhering to established procedure for conducting business in a courteous manner that supports our customer service philosophy
- Create a yearly business plan
- Create account profiles for all key accounts, maintain comprehensive CRM database with leads, opportunities and monthly 30/60/90 forecast
- Maintain detailed status reports with Customer Service on all account activity including all open orders and invoicing
- Attend all required Sales meetings and trainings
- Maintain knowledge of current products, services, issues and design concepts, trends and applications relating to COR’s products and services and the contract furniture industry
- Aid Accounts Receivable with collections as required
Qualifications
- 4 year degree, concentration in Marketing or Business preferred
- 2-5 years of work experience – industry experience extremely helpful
- Valid driver’s license and personal vehicle required
- Strong written and verbal communication and interpersonal skills to interact effectively with a wide range of people within and outside of COR
- Writing skills must be sufficient to compose and edit a variety of documents using correct spelling, grammar and punctuation with the ability to pay close attention to detail and proofread work carefully
- Good organizational, time management, customer service and problem-solving skills: Ability to work accurately to meet deadlines by adapting to changes in work environment, work assignments, and/or changes in priorities in a flexible way by working from your own initiative and/or following direction, policies, or procedures
- Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts
- Ability to work effectively both independently and as part of a team ensuring efficiency of projects from start to finish
- Read and understand floor plans and other related technical drawings
- Exercise flexibility, initiative, good judgment and discretion in handling confidential materials and matters as well as highly complex sales challenges
Physical Demands
- Sedentary work that primarily involves sitting/standing
- Repeating motions that may include the wrists, hands and/or fingers