Account Executive

FLSA Status: Exempt | Supervisory Responsibilities: None

About the role

The Account Executive (AE) is responsible for managing all account and project activity within assigned accounts and will be the clients’ key contact for all day-to-day business. The AE secures both product and service contracts, assists with strategic and tactical issues, and provides a leadership role on all major new business initiatives.

Responsibilities

• Maximize sales volume within your accounts with a strong gross margin; minimize mistakes and errors that negatively affect profitability and customer satisfaction
• Deepen customer relationships and increase market share within assigned accounts
• Open new accounts within the market and drive specific assigned competitively held target accounts
• Develop and maintain a strong professional network to identify potential opportunities and become better connected within the business community
• Implement complex sales strategies and achieve higher-than-expected results by collaborating with diverse groups at various organizational levels
• Lead project proposal teams, generate customer quotations, and write orders
• Coordinate resources to establish, maintain, and enhance position within assigned accounts
• Identify customer needs and respond quickly and professionally while adhering to established procedures
• Develop a yearly business plan and create account profiles for all key accounts
• Maintain a comprehensive CRM database with leads, opportunities, and monthly 30/60/90 forecast
• Monitor detailed status reports with Customer Service on all account activity, including open orders and invoicing
• Attend all required sales meetings and trainings
• Maintain knowledge of current products, services, industry issues, design concepts, trends, and applications
• Assist Accounts Receivable with collections as required
• Perform additional duties as assigned

Requirements

• 4-year degree; concentration in Marketing or Business preferred
• 2–5 years of work experience; industry experience extremely helpful
• Valid driver’s license and personal vehicle required
• Strong written and verbal communication and interpersonal skills to interact effectively with a wide range of people within and outside the organization
• Fluency in English with the ability to read, write, interpret, and communicate professionally
• Writing skills sufficient to compose and edit documents with correct spelling, grammar, and punctuation; strong attention to detail and proofreading
• Proficiency in Microsoft Office Suite with the ability to learn new computer programs/applications
• Good organizational, time management, customer service, and problem-solving skills
• Ability to adapt to changes in work environment, assignments, and priorities in a flexible manner
• Analytical and decision-making skills to offer options and resolve problems in various contexts
• Ability to work effectively both independently and as part of a team, ensuring project efficiency from start to finish
• Ability to read and understand floor plans and other technical drawings
• Exercise flexibility, initiative, good judgment, and discretion in handling confidential materials and complex sales challenges

Physical Demands

• Sedentary work primarily involving sitting/standing
• Repeating motions that may include the wrists, hands, and/or fingers

Work Environment

Work is performed in a fast-paced office environment daily, with visits to various sites including warehouses, construction sites, client sites, and offices.