Account Executive

About the role

This role is responsible for managing ongoing sales relationships within an assigned territory as well as onboarding new resellers and MSP partners. As a key member of the sales team, the Account Executive will work with a variety of vendors to deliver innovative and advanced solutions to our value-added resellers and MSPs. The main function of the Account Executive will be to develop exceptional customer service for resellers for the entire “quote to order” sales life cycle.

Responsibilities

• Responsible for specific sales territories, managing Climb’s long-tail vendors, and managing a high volume of email requests
• Support resellers through precise quoting, smooth order processing, and responsive customer service throughout the quote-to-order cycle
• Strong organizational and follow-up skills
• Develop a strong working knowledge of our extensive long-tail vendor portfolio to support reseller needs efficiently
• Aid reseller partners throughout the full quote-to-order process, ensuring accuracy, clarity, and timely follow-through
• Engage directly with vendors to source required product information, pricing, and availability for reseller opportunities
• Provide informed feedback on opportunity-related questions or seamlessly redirect inquiries to the appropriate vendor for deeper clarification
• Cultivate strong relationships and act as the primary point of contact for assigned territory partners to ensure partner satisfaction
• Familiarity and comfort level with a team environment
• Consistently articulate Climb Channel Solutions' value proposition to assigned territory partners in order to maintain and increase Climb's footprint within each customer
• Act as liaison between vendor partners and channel resellers to grow business within the assigned territory and gain market share

Requirements

• Minimum of 1-2 years professional experience
• Bachelor’s degree
• Authorized to work in the US
• Proficient in both written and verbal communication
• Excellent organizational skills
• Ability to manage time effectively and prioritize tasks appropriately
• Strong communication and interpersonal skills
• Excellent customer service, problem-solving, and selling techniques
• Familiarity with Pipeline and Forecasting methodology
• Assisting customers with maximizing upsell opportunities, such as multi-year, extended maintenance, cross-sell, etc
• New partner prospecting & recruitment
• Experience with Microsoft Office applications
• Understanding of different CRM tools

Qualifications

• Highest levels of confidence in own abilities
• Commercially minded
• Focused
• Supportive
• Praactical
• Practical
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