Account Executive
About the role
Bright AV is a full-service AV Production Company dedicated to the creation, production, and execution of high-level event experiences. Based in Denver, CO, with over 25 years of experience, Bright AV is a full-service AV event production company with over 160 technical leads and 680 specialists nationwide.
Responsibilities
Own and maintain client relationships, ensuring a 90%+ year-over-year retention rate for eligible events.
Serve as the primary point of contact for clients, addressing inquiries, identifying new needs, and ensuring overall client satisfaction.
Develop account strategies to maximize client success, project growth, and retention.
Proactively plan and execute account engagement activities, including regular check-ins, annual business reviews, hospitality initiatives, and attendance at key client events and industry functions to deepen and strengthen client relationships.
Drive revenue growth by meeting or exceeding the annual sales target as identified above.
Execute and maintain the Bright AV sales process consistently across all accounts.
Manage the full sales cycle, from lead generation to closing, using tools such as Pipedrive, PandaDoc and PowerPoint/Google Slides decks.
Track and report on key sales performance metrics to sales leadership.
Identify and develop new business opportunities within assigned accounts.
Identify and develop project scopes and detailed proposals aligned with client goals.
Collaborate and consult with internal departments to create compelling audio-visual designs.
Work with the technical team to create accurate and timely technical quotes/estimates and proposals that meet or exceed industry standards and client expectations.
Ensure seamless execution of events by coordinating with internal and external stakeholders.
Stay up to date on industry trends to provide clients with fresh ideas.
Manage and execute the client invoicing process and schedule, ensuring accuracy and timeliness.
Cooky closely with finance and project teams to align billing with project scopes and executed contracts.
Maintain oversight of account contracts and financials, proactively addressing discrepancies, changes in scope and/or concessions.
Assist in the development and refinement of sales tools and materials, such as PandaDoc templates and PowerPoint/Google Slides decks.
Collaborate with cross-functional teams to ensure a cohesive, professional client experience.
Qualifications
Prior experience in a similar role is required. A strong background in audiovisual technology and a passion for contributing to exceptional productions is essential.