Account Executive

Responsibilities

• Outside sales of Astound business services—including Fiber Internet, Voice, Hosted Voice, and related products—to business accounts in assigned geographical areas.
• Focus on enterprise prospects with advanced network and IT requirements.
• Proactively identify new customer sales opportunities, define customer needs, prepare proposals, and close deals.
• Convey order information politely and efficiently to support personnel and ensure all order information is entered accurately within 48 hours.
• Complete all sales transactions, providing customers with a scheduled installation as stipulated by engineering and construction.
• Complete all paperwork and agreements accurately, legibly, and thoroughly.
• Maintain and demonstrate current knowledge of Astound Broadband products, programming, and promotional offers.
• Provide exceptional customer service at all times.
• Submit sales claims for unpaid completed sales within the allotted time frame.
• Project a professional business manner and operate with a high degree of integrity.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent.
• 2–5 years prior experience managing business accounts in a sales or customer‑service environment (preferred).
• Demonstrated success in telecommunications and internet sales to end‑user customers, including large business and government accounts, using relationship‑management and system‑sales concepts.
• Ability to sell to C‑level executives within an organization.
• 1–2 years of practical, hands‑on experience canvassing or cold‑calling small and medium‑sized business customers (strongly preferable).
• Ability to work independently with minimal supervision.
• Excellent detail orientation and follow‑through skills.
• Strong discretionary skills for handling confidential information.
• Frequent to continuous driving, walking, bending, and reaching; occasional exposure to inclement weather, uneven surfaces, hills, stairs, and heights.
• Frequent to extensive local travel.
• Ability to lift and carry up to 20 pounds on a frequent basis (sales materials).

Skills

• Strong written and verbal communication skills.
• Ability to clearly explain product features, benefits, pricing, and promotional offers.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Sales‑focused relationship‑building and negotiation abilities.

Pay

The base salary for this position ranges from $65,000 annually, plus opportunities for bonus, benefits, and commission. Targeted commissions at full attainment start at $21,600 and increase with performance; the compensation plan includes an uncapped commission structure for over‑achievement.

Schedule

Flexibility to work within non‑standard business hours ranging between 8 a.m. and 9 p.m., seven days a week, to ensure sales quota is met.