Account Engineering Assistant

About the role

As an AEA, you will help maximize the productivity of our Account Engineers by taking ownership of essential administrative, coordination, and data-quality activities. You’ll work closely with AEs, GMAEs, the Operations Engineering Manager, brokers, and clients to keep our engineering processes running smoothly.

Responsibilities

• Ensure the timely delivery of engineering services and reports for new and existing client locations.
• Cook up transactional processes, including tracking risk improvements, updating and maintaining FM Portal.
• Support AEs’ strategic account plans through research, data preparation, and administrative support.
• Prepare and compile client information packages for meetings and presentations.
• Enter, update, and reconcile data in various FM systems used for underwriting and engineering decisions.
• Aid in the monitoring of Intelligent Risk Improvement recommendations.
• Deliver excellent service to clients and brokers in partnership with the AE team.

Qualifications

• 3+ years of experience supporting teams or managers (insurance or related industries preferred).
• University degree (preferred).
• Strong attention to detail and high data accuracy standards.
• Excellent communication and interpersonal skills.
• Fully fluent in English (spoken and written).
• Strong organizational and time-management skills.
• High proficiency in Microsoft Office (Outlook, PowerPoint, Word, Excel).
• Problem-solver with a customer-focused mindset.
• Ability to work well in teams and adapt to diverse cultures and working styles.

Pay

The final salary offer will vary based on geographic location, individual education, skills, and experience.

Schedule

The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time.