Account Director, Power

ERM is looking for a commercially driven, client-centric leader to take ownership of one of its most strategically important utility relationships in the western United States—an account generating over $20M in annual revenue with significant growth potential in the next 2–3 years.

About the role

The Account Director owns the account end-to-end, with full accountability for commercial performance, growth, and delivery outcomes. This role shapes and executes an ambition-led growth strategy aligned with both market opportunity and the client’s evolving priorities, while proactively addressing delivery or resource constraints through close coordination across operations, service lines, and support functions. The Account Director balances competitiveness and innovation with alignment to the client’s strategy and investment agenda, representing ERM externally with credibility and demonstrating strong commercial acumen and leadership internally.

Responsibilities

• Develop and maintain a three-year account strategy covering client priorities, growth opportunities, relationship mapping, and target portfolio mix.
• Translate strategy into an annual delivery plan with clear revenue pathways (recurring, follow-on, and new opportunities).
• Define priority buying centers and maintain accurate stakeholder maps aligned to key market drivers.
• Build a strong personal presence with senior client stakeholders as a trusted advisor.
• Deliver against annual sales and revenue targets and drive sustained account growth.
• Maintain a strong understanding of the competitive landscape and ERM differentiators to inform winning strategies.
• Expand ERM’s footprint by growing relationships, increasing service line penetration, and accessing new buyers.
• Lead cross-selling and integrated service delivery across existing and new client stakeholders.
• Identify and pursue new opportunities, personally engaging in key pursuits and conversions.
• Monitor account performance, track progress against plan, and intervene proactively where needed.
• Align regional, industry, and service line teams to support account priorities and growth initiatives.
• Build and lead an engaged account team with clear ownership of goals and relationships.
• Foster a community of practitioners across ERM who are invested in the account’s success.
• Support senior-level project delivery as needed, particularly in stakeholder management and client engagement.
• Develop and activate strategic partnerships that enhance account outcomes.

Requirements

• BSc/MSc degree or equivalent technical expertise.
• 10+ years of commercial and key account management experience, including managing large, complex client relationships.
• Deep understanding of California and West Coast utility clients and power sector dynamics, including competitors and market drivers.
• Proven ability to expand relationships across multiple buying centers and functions.
• Action-oriented, assertive, and solutions-focused approach.
• Strong use of CRM and networking tools (e.g., Salesforce, LinkedIn, IntroHive) to build and activate client networks.
• Demonstrated ability to connect ERM capabilities to client needs, orchestrating cross-service teams to deliver integrated solutions.

Pay

Anticipated annual base pay is $174,480 - $223,469 (USD). Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range. This role may be eligible for bonus pay (casual and fixed term/flex force employees are not bonus eligible).

Benefits

We offer a comprehensive benefits package, including:

• Paid time off
• Parental leave
• Medical, dental, vision, life, disability, and AD&D insurance
• 401(k) or RRSP/DPSP
• Other applicable benefits

Note: Bonuses, commissions, and other forms of additional compensation are not guaranteed and subject to the sole discretion of ERM and its policies and procedures.

About ERM

As the largest global pure play sustainability consultancy, ERM partners with leading organizations to create innovative solutions to sustainability challenges and unlock commercial opportunities. The company’s diverse team of experts supports clients across their organizations to operationalize sustainability, addressing environmental, health, safety, risk, and social issues through a “boots to boardroom” approach.