Account Director - DOJ

About the role

The Sales Account Director will join a team driving TRM’s crypto go-to-market strategy for the Department of Justice (DOJ) and other Federal Law Enforcement customers. Your goal will be to increase and strengthen our foothold in the space. We're looking for a customer-obsessed, consultative salesperson to own the entire sales process with new and existing customers.

Responsibilities

• Connect with all the current key stakeholders within the DOJ as well as Federal Law Enforcement and identify what matters to them, what are their potential use cases, who holds budgets, who makes decisions, who influences decisions, who owns which process
• Discover new stakeholders within the DOJ and identify what matters to them, what are their potential use cases, who holds budgets, who makes decisions, who influences decisions, who owns which process
• Own, plan, execute, and/or quarterback activities to nurture client relationships, feedback loops, referrals, renewals, upsells, cross-sells, expansions
• Create and execute strategic plans for the DOJ to not only ensure company goals are met across key revenue and churn metrics, but also new growth opportunities are discovered and pursued
• Hone TRM product and customer vertical subject matter expertise to enrich every stage of the sales process from demonstrations to trial to customer advisory sessions to innovation workshops
• Proactively gather and prioritize customer feedback and champion it within TRMLoyalty - Develop a roster of happy customers that will refer new prospects, champion TRM, and provide crucial feedback

Requirements

At least 8+ years of experience selling SaaS products into Federal Law Enforcement agencies

Strong knowledge of the DOJ and Federal Law Enforcement accounts and their workflows

Knows government contracting and has a rich set of Partners across Government

Strong customer-facing presentation/listening skills with the ability to establish credibility with senior DOJ executives

A knack for storytelling. You have the ability understand customer needs and build + convey compelling value propositions

Adaptable. Goals can change fast. You anticipate and react quickly

Autonomous, collaborative and an excellent communicator

Qualifications

TRM is trusted by leading agencies and businesses worldwide who rely on TRM to enable a safer, more secure world for all

Skills

AI Fluency at TRM

Benefits

TRM Labs does not accept unsolicited agency resumes

Pay

TBD

Schedule

TBD