Account Director, Client Strategy (Remote US) - Future Opening

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate. Must preserve all substantive info. We need to parse the job posting. First, there is an introductory paragraph about Directive (company description). That could be "About the role"? Actually "About Directive" is company description. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have "About the role" heading containing description of role? The posting includes "Role Summary" and then details. So we can put that under "About the role". Also there is "What We Offer" which includes salary, benefits, etc. So we need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to extract content. Let's extract: Company description: "Directive Consulting is the leading B2B marketing agency for brands that are serious about the metrics that matter most. With over a decade of expertise and 420+ B2B brands under our belt, we've earned our reputation on real outcomes. We run through 3 divisions: Performance, Communications, and Commerce, all wired to share intelligence and answer to revenue. That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to Marketplace and Lifecycle Marketing. Tying it all together is our methodology, DiscoverabilityOS™, which aligns brand and demand to guide your ICP to choose you across every decision point. We move fast. We think boldly. We hire people who challenge the status quo, build campaigns worth talking about, and make bold brands impossible to ignore. If you live for performance, love solving hard problems, and want your work to actually mean something, you'll fit right in. At Directive, we’re always looking ahead to connect with talented professionals who excel at crafting strategies that elevate search visibility, developing compelling content, and delivering value to audiences. As we continue to grow, we’re always seeking forward-thinking individuals who thrive in fast-paced environments, are obsessed with analytics and storytelling, and are eager to make their mark in B2B tech and SaaS marketing. If you're ready to explore future opportunities and be part of a team that values creativity, strategy, and results, we’d love to connect with you!" That's more about company and culture. Could go under "About the role" or maybe separate "About Directive". But instruction says use headings like About the role, Responsibilities, etc. So we can put company description under About the role. Then "Role Summary" paragraph: "The Account Director, Client Strategy is the senior strategic and commercial owner of a portfolio of Directive’s most valuable and complex client relationships. This role sits at the intersection of strategy, growth, and execution, serving as the primary point of accountability for retention, expansion, and client experience across a high-value portfolio. You’ll act as a trusted advisor to VP- and C-suite stakeholders, while aligning Paid Media, SEO, CRO, Creative, and RevOps teams around unified business outcomes. Account Directors are expected to operate with autonomy, commercial rigor, and executive presence, owning the full lifecycle of the client relationship and directly influencing Directive’s Net Revenue Retention." That can also be part of About the role. Then "Key Responsibilities" bullet list (actually sentences separated by periods). We'll convert to

• . List: - Own Strategic Client Relationships: Serve as the senior, day-to-day strategic lead for enterprise and high-growth clients, owning executive communication and long-term partnership value. - Drive Retention & Expansion: Develop and execute renewal, upsell, and cross-sell strategies tied directly to NRR performance. - Architect Cross-Channel Strategy: Design integrated growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps, ensuring cohesive execution and reporting. - Commercial Ownership: Own portfolio economics including forecasting, margin health, scope control, and renewal negotiations. - Lead QBRs & Executive Storytelling: Translate performance data into clear business narratives that connect marketing execution to revenue impact. - Cross-Functional Leadership: Partner with channel leads, PMs, and operations to align priorities, manage risk, and maintain delivery excellence. - Risk & Escalation Management: Proactively identify client risks and mitigate issues before escalation to executive leadership. - Team Leadership: Mentor strategists, analysts, and project teams to elevate strategic thinking and commercial accountability. Then "Success Metrics (KPIs)" list: Net Revenue Retention (NRR), Renewal Rate, Customer Satisfaction (CSAT). Could be under Responsibilities or maybe a separate section? Not in headings list. Could include under Responsibilities as part of metrics. But we can also put under Responsibilities as a note. However we need to preserve all substantive info; we can include them under Responsibilities as a
  maybe separate heading "Success Metrics"? Not in allowed headings but we could embed within Responsibilities as a paragraph. Probably better to include under Responsibilities as a separate bullet list. Then "Who You Are" sections: Experience & Background, Core Competencies, Cultural Fit & Traits. We need to map to Requirements, Qualifications, Skills. Experience & Background: 7–12 years of experience in agency or client services roles, with significant exposure to B2B SaaS or technology clients. Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio. Strong fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps, with the ability to connect execution to business outcomes. Experience partnering with VP-, CMO-, and CRO-level client stakeholders. Driven to stay ahead of industry trends, including actively learning how AI and automation can enhance marketing and operations. That's likely Requirements. Core Competencies: Executive Communication, Commercial Acumen, Strategic Operator, Cross-Functional Leadership, Growth Mindset. Those could be Skills. Cultural Fit & Traits: Trusted Advisor Mentality, Client-Obsessed, Collaborative, Resilient & Adaptable, Directive DNA. Those could be Qualifications? Or maybe also Skills. But we have headings: Requirements, Qualifications, Skills. We need to decide distribution. We could put Experience & Background under Requirements. Core Competencies under Skills. Cultural Fit & Traits under Qualifications. Now "What We Offer" includes salary range, benefits details. We need Benefits, Pay, Schedule sections. Pay: salary range $100,000- $160,000 USD with bonus eligibility. Also mention bonus eligibility, annual bonus based on tenure scaling. Benefits: medical, dental, vision, disability, life insurance; 100% employer-paid plan for you and 50% employer contribution for dependents (US, CAD, MX). Mental health: access to certified therapists through Spring Health, membership to Headspace. Physical: physical therapy through Omada, thousands of Aaptiv virtual workouts, complimentary One Medical membership for primary and virtual care. Time Off: Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave. Financial: Traditional and Roth 401(k) with a 3% company match. Bonus: Annual bonus based on tenure, which scales in total amount over time. Annual Company-wide Retreat. Schedule: remote-first, ability to work from home office; global opportunities where established businesses (Canada, Mexico, UK) with work authorization and permanent residence. This role has opportunity to operate 100% virtually from home office. Collaboration via Zoom, Slack. Required laptop, software platforms, office productivity tools. Must be able to remain stationary for extended periods, observe/interpret written/verbal communication, reliable internet access, professional background. Reasonable accommodations statement. We need to include schedule details. Now we must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. At the end there is EEO statement and accommodation request. That is boilerplate; we should remove it. Also the "Additional Information" about People First and EEO is boilerplate; remove. Also "Work Environment Requirements" heading is part of schedule; we can incorporate. We must not repeat job title as heading. Not include Job ID. Now produce HTML fragment with headings

  and content. Structure:

  About the role

  ... company description + role summary ...

  Responsibilities

  • ... each responsibility ...
  ...

  Success Metrics (KPIs): Net Revenue Retention (NRR), Renewal Rate, Customer Satisfaction (CSAT).

  maybe as
  . Better to put metrics as
  under Responsibilities.

  Requirements

  ... experience & background ...

  Skills

  ... core competencies ...

  Qualifications

  ... cultural fit & traits ...

  Benefits

  ...

  Pay

  ... salary range and bonus ...

  Schedule

  ... remote work details ...

  We need to ensure we don't include empty sections. Now craft content precisely, preserving all substantive info. Let's write About the role paragraph: combine company description and role summary. Company description: "Directive Consulting is the leading B2B marketing agency for brands that are serious about the metrics that matter most. With over a decade of expertise and 420+ B2B brands under our belt, we've earned our reputation on real outcomes. We run through 3 divisions: Performance, Communications, and Commerce, all wired to share intelligence and answer to revenue. That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to Marketplace and Lifecycle Marketing. Tying it all together is our methodology, DiscoverabilityOS™, which aligns brand and demand to guide your ICP to choose you across every decision point. We move fast. We think boldly. We hire people who challenge the status quo, build campaigns worth talking about, and make bold brands impossible to ignore. If you live for performance, love solving hard problems, and want your work to actually mean something, you'll fit right in. At Directive, we’re always looking ahead to connect with talented professionals who excel at crafting strategies that elevate search visibility, developing compelling content, and delivering value to audiences. As we continue to grow, we’re always seeking forward-thinking individuals who thrive in fast-paced environments, are obsessed with analytics and storytelling, and are eager to make their mark in B2B tech and SaaS marketing. If you're ready to explore future opportunities and be part of a team that values creativity, strategy, and results, we’d love to connect with you!" Role Summary: "The Account Director, Client Strategy is the senior strategic and commercial owner of a portfolio of Directive’s most valuable and complex client relationships. This role sits at the intersection of strategy, growth, and execution, serving as the primary point of accountability for retention, expansion, and client experience across a high-value portfolio. You’ll act as a trusted advisor to VP- and C-suite stakeholders, while aligning Paid Media, SEO, CRO, Creative, and RevOps teams around unified business outcomes. Account Directors are expected to operate with autonomy, commercial rigor, and executive presence, owning the full lifecycle of the client relationship and directly influencing Directive’s Net Revenue Retention." Combine into one or two paragraphs. Now Responsibilities list. We'll list each bullet as
  • . Success Metrics: maybe separate
    under Responsibilities after responsibilities list, or incorporate as a paragraph. I'll add a

    Success Metrics (KPIs): Net Revenue Retention (NRR), Renewal Rate, Customer Satisfaction (CSAT).

    Now