Account Director, B2B Tech PR

Overview

Remote position open to candidates located in Austin, TX, and surrounding cities. Account Directors are mid-level managers and first-level people managers who serve as day-to-day leads on multiple client accounts. This hands-on role involves active engagement in daily work activities while leading account teams — including client service, staffing, training, organizational development, and quality control. The AD is a member of Method's Leadership Team and collaborates with HR, Finance, and Operations on internal agency initiatives.

Responsibilities

Agency Leadership

• Provide input on decision-making issues affecting the agency – new business, best practices, client service, and performance management
• Work with People Ops to motivate and lead a high-performance team; contribute to attracting, recruiting, and retaining team members; deliver constructive and clear feedback to ensure level requirements are met
• Act as a mentor for designated direct reports, ensuring annual 360 reviews are performed and career development goals are set for all career coachees/direct reports

Account Leadership

• Provide strategic guidance for clients and team leads on well-conceptualized and researched PR and integrated marketing programs, including handling sensitive client issues, solving problems, and evolving direction as necessary
• Execute and demonstrate Method's Concierge Service Delivery Approach to clients and teams
• Oversee the development of goals for internal team members and clients, leading teams to effectively execute against client strategy
• Coach and support Account Supervisors in guiding teams to collaborate and produce high-quality work effectively
• Develop strong written content and newsworthy pitches that align with client's business objectives and coach teams to do the same
• Build relationships with a wide range of reporters and publications to secure coverage across business, broadcast, tech, and trade media; lead and coach teams to do the same

Business Development

• Expand personal/professional network to enhance the Method brand and grow the client and client services portfolio
• Participate in new business pitches ensuring presentations are well-researched, prepared, and polished
• Support organic growth by expanding the scope of work with clients

Account and Agency Management

• Manage account team to ensure quality work is done, efficient processes are in place, and client requests are handled in a timely fashion
• Help track and manage budgets to assist the executive team and leadership team in performing their responsibilities
• Participate in account staffing and evaluating team structures to maximize account quality and profitability

Requirements

• Typically 6–10 years' experience (or equivalent expertise and education) in public relations, communications, marketing, and/or related fields, including research, advertising, management consulting, media, and publishing
• Senior-level ability to conceptualize and execute integrated communications programs that align with business goals and objectives
• Ability to build positive rapport and trusted advisor relationships with clients
• Adept at exercising excellent judgment and emotional intelligence in navigating difficult conversations
• Comfortable working with technology media across industry verticals, pitching stories, staffing briefings, and providing targeted outreach to diverse audiences
• Established relationships with media, including journalists, analysts, and other influencers
• Able to manage others and oversee multiple direct reports with different managerial requirements, working on both hard and soft skill development
• Strong editing and writing capabilities
• Passion for work and commitment to developing skills and helping team members learn on a daily basis

Benefits

• Flexible, hybrid work
• Generous Vacation and Wellness Time accruals, two weeks of full office closure, paid holidays, and 2 floating holidays
• Cell phone and internet cost reimbursement
• Employer-paid Medical, Dental, and Vision Insurance
• Employer-paid Health Savings Account (HSA)
• 401K Plan with Employer Match up to 4%
• Free Employee Assistance Program (EAP) offering three confidential, face-to-face counseling sessions per issue per year
• Paid Family Leave
• $500 annual wellness stipend after 6 months of employment
• $1,500 professional development stipend after 2 years of employment
• 4 weeks of paid sabbatical after 5 years of employment
• Leadership development and virtual training opportunities

Pay

Salary Range: $105,000 – $135,000. Final compensation determined by factors including education, relevant work experience, and geographic location.

Company

Founded in 2010, Method Communications is an award-winning technology marketing and public relations agency built for challenger brands and today's most innovative companies. The team is united through core values — relationships, resourcefulness, and results — supporting each other to do exceptional work for clients while focusing on the health and well-being of families, communities, and themselves. Method recognizes its talented and diverse workforce as a key competitive advantage and actively supports diversity, equity, and inclusion through policies and business practices including recruitment and hiring, compensation and benefits, career development and advancement, training, pro bono work, community programs, and affinity groups. The agency has been recognized as a Quartz Best Companies For Remote Workers, PRWeek Best Places to Work, and PRovoke Small Agency to Work For. Relationships are paramount at Method, with heavy investment in building and maintaining relationships with clients, journalists, and each other. The culture encourages new ideas, celebrates wins together, and invests significantly in employee mental health, well-being, education, and development.