Account Director, B2B Tech PR
The role can be performed hybrid (2 days per week in-office) for those based within 50 miles of our hub offices in San Francisco, New York City, Salt Lake City, or Boston. Remote candidates must reside in AL, CA, CO, CT, FL, GA, IL, MA, NJ, NM, NY, OR, TX, UT, VA, or WA.
About the role
Account Directors (AD) are mid-level managers and first-level people managers who manage and function as the day-to-day leads on multiple client accounts. You’ll be a hands-on team member actively engaged in day-to-day work activities as well as responsible for the leadership and overall direction of account teams including client service, staffing, training, organizational development, and quality control. You’ll be a member of Method’s Leadership Team, collaborating with HR, Finance, and Operations on internal agency initiatives.
Responsibilities
- Agency Leadership
- Provide input on decision-making issues affecting the agency—new business, best practices, client service, and performance management
- Work with People Ops to motivate and lead a high-performance team; contribute to attracting, recruiting, and retaining team members; deliver constructive and clear feedback to ensure level requirements are met
- Act as a mentor for designated direct reports, ensuring annual 360 reviews are performed and career development goals are set for all career coachees/direct reports
- Account Leadership
- Provide strategic guidance for clients and team leads on well-conceptualized and researched PR and integrated marketing programs, including handling sensitive client issues, solving problems, and evolving direction as necessary
- Execute and demonstrate Method’s Concierge Service Delivery Approach to your clients and teams
- Oversee the development of goals for internal team members and clients, leading teams to effectively execute against client strategy
- Coach and support Account Supervisors in guiding teams to collaborate and produce high-quality work effectively
- Develop strong written content and newsworthy pitches that align with client's business objectives and coach teams to do the same
- Build relationships with a wide range of reporters and publications to secure coverage across business, broadcast, tech, and trade media; lead and coach teams to do the same
- Business Development
- Expand personal/professional network to enhance the Method brand and grow our client and client services portfolio
- Participate in new business pitches ensuring presentations are well-researched, prepared, and polished
- Support organic growth by expanding the scope of work with clients
- Account and Agency Management
- Manage account team to ensure quality work is done, efficient processes are in place, and client requests are handled in a timely fashion
- Help track and manage budgets to assist the executive team and leadership team in performing their responsibilities
- Participate in account staffing and evaluating team structures to maximize account quality and profitability
Requirements
- Typically 6–10 years’ experience (or equivalent expertise and education) in public relations, communications, marketing, and/or related fields, including research, advertising, management consulting, media, and publishing
- Senior-level ability to conceptualize and execute integrated communications programs that align with business goals and objectives
- Ability to build positive rapport and trusted advisor relationships with clients
- Adept at exercising excellent judgment and emotional intelligence in navigating difficult conversations
- Comfortable working with technology media across industry verticals, pitching stories, staffing briefings, and providing targeted outreach to diverse audiences
- Established relationships with media, including journalists, analysts, and other influencers
- Able to manage others and oversee multiple direct reports with different managerial requirements, working on both hard and soft skill development
- Strong editing and writing capabilities
- Passion for work and commitment to developing skills and helping team members learn on a daily basis
Benefits
- Flexible, hybrid work
- Generous vacation and wellness time accruals, two weeks of full office closure, paid holidays, and 2 floating holidays
- Cell phone and internet cost reimbursement
- Employer-paid medical, dental, and vision insurance
- Employer-paid Health Savings Account (HSA)
- 401K Plan with employer match up to 4%
- Free Employee Assistance Program (EAP) offering three confidential, face-to-face counseling sessions per issue per year
- Paid Family Leave
- $500 annual wellness stipend after 6 months of employment
- $1500 professional development stipend after 2 years of employment
- 4 weeks of paid sabbatical after 5 years of employment
- Leadership development and virtual training opportunities
Pay
Salary Range: $105,000 – $135,000. Final compensation will be determined by candidate’s education, relevant work experience, and geographic location.
About the Company
Founded in 2010, Method Communications is an award-winning technology marketing and public relations agency built for challenger brands and today’s most innovative companies. Our group is united through our core values—relationships, resourcefulness, and results. We support each other to do exceptional work for our clients while also focusing on the health and well-being of our families, our communities, and ourselves. We recognize our talented and diverse workforce as a key competitive advantage.