Account Director

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Our communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. We serve wireless and wireline carriers, media, tech, content, finance, healthcare, and other large enterprises.

About the role

Zayo is seeking an Account Director to support accounts in need of and in support of wireless infrastructure. The successful candidate will develop customer relationships within the financial services and banking segment and drive sales of Connectivity, Colocation, and infrastructure services to prospects and customers in the developing 5G ecosystem. This remote position will consider applicants residing in the following metro areas: New York City; Columbus, OH; or Charlotte, NC.

Responsibilities

• Generate sales revenue by actively promoting Zayo products and services to targeted account patches.
• Meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling.
• Present proposals and manage customers through the sales process.
• Attain high Net Promoter Score results based on excellent customer support in the sales process.
• Maintain current business relationships with customers, securing existing revenue on long-term commitments and/or selling net new accounts.
• Apply knowledge of customers, industry, and services to achieve revenue objectives.
• Work with the current Sales team to develop account strategy, solution design, and relationship management on targeted accounts.
• Manage a high volume of work while maintaining a high degree of responsiveness.
• Track, analyze, and report on sales performance and activities in Salesforce and other reporting tools.
• Provide accurate and timely forecasts of sales opportunities.
• Develop and maintain records of customer activity for reporting of sales and forecasts.
• Provide accurate and timely information to management.
• Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.
• Collaboratively work as part of a team while concurrently performing as an individual with minimal supervision.

Requirements

• Bachelor’s degree or equivalent from a four-year college; or equivalent combination of education and experience.
• Minimum of eight (8) years of experience solution selling into large financial services / banking accounts.
• Strong financial acumen.
• Demonstrated success and consistency in achieving targeted sales goals.
• Excellent communication skills, both verbal and written.
• Exceptional customer service and relationship building/maintaining skills.
• Thorough understanding of account management and the strategic selling process.
• Effective problem-solving and interpersonal skills.
• Knowledge of Microsoft Word, Excel, and PowerPoint; Salesforce a plus.
• Complete understanding of Zayo Networks value proposition, products, and services such as Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation.

Pay

Estimated base salary range: $115,000 - $140,000 USD annually. The base pay range shown is a guideline and reasonable estimate for this role. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs.

Benefits

• Excellent Health, Dental, and Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave

Non-sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.