Account Director

About the role

The Account Director is a knowledgeable industry-focused seller responsible for developing relationships and driving business with high potential Architecture, Engineering & Construction (AEC) accounts. Primary responsibilities will include planning and execution of sales strategies leading to higher consideration and win rates across the Architecture, Engineering & Construction account base.

Responsibilities

• Develop and execute strategic account plans for Architecture, Engineering & Construction accounts. This includes setting specific time-bound business goals, identifying potential areas of opportunity, and developing an action plan to drive sales activity.
• Contributes to increasing managed accounts within AEC.
• Understands the AEC sales model in addition to Wyndham’s chain scales, properties and quality levels to ensure end customer / property fit.
• Partner with Sales Operations, Sales Development, Sales Specialists, and Marketing as required to drive sales execution.
• Proactively work with Wyndham Corporate account teams to plan and help increase AEC sales volume within existing Wyndham customers.
• Actively measures customer performance against stated goals and objectives.
• Serve as point of contact for managing the day-to-day needs of key AEC customers in partnership with internal Wyndham teams.

Requirements

• Bachelors degree required.
• Minimum 6 years previous working experience, including at least 3 years sales experience.
• Experience handling a $12M+ quota target.
• Solution selling skills.
• Significant sales experience with a focus in the following industries, Architecture, Engineering & Construction, as well as related industries.
• Experience with account plans and sales forecasting.

Qualifications

• Expert understanding of Wyndham strengths and offerings; ability to articulate the vision from customer perspective.
• High ability to sell value, align and motivate internal and Government and/or Infrastructure organizations’ teams to drive win-win solutions.
• A self-starter, exhibiting initiative, confidence, professionalism, and good judgement; results-oriented.
• Ability to position Wyndham’s value within the constraints of government procurement frameworks, balancing compliance requirements with commercial outcomes.
• Familiarity and knowledge of Infrastructure and Government/Unions organizations’ travel dynamics; understanding of assigned accounts’ business models.
• Ability to review market conditions and advise customers of opportunities and collaborate on a strategy/ sales development plans.
• Analytical skills to understand reports and trends.
• Understanding of metrics and goals and how to create reporting to gauge success of projects.
• Deep understanding of government travel ecosystem, including federal agencies, contractors, TMC structures, and mandated travel programs.
• Ability to assess and respond to macro factors impacting government travel (e.g., budget cycles, policy changes, shutdown risks, geopolitical influences).
• Skilled in identifying strategic pivots to offset declines in federal travel demand, including expansion into adjacent segments such as infrastructure and project-based travel.
• Deep knowledge of the hospitality and Infrastructure and/or Government/Unions industries, including awareness of relevant policy announcements and industry trends.
• Ability to effectively lead complex sales cycles end-to-end.
• Strong technical skills including the usage of Salesforce.com, CVENT and Microsoft office.
• Proficiency in managing government RFP processes, including Cvent Transient submissions, compliance documentation, and Salesforce tracking.
• Strong command of reporting tools to analyze program performance, identify gaps, and inform strategy.
• Ability to maintain high standards of CRM accuracy and data integrity in support of program compliance and reporting requirements.

Skills

• Solution Selling
• Business Acumen
• Technical Acumen

Benefits

• Health insurance with HSA and FSA options
• Dental insurance
• Vision insurance
• Life/AD&D insurance
• Short- and Long-Term Disability coverage
• 401(k) with generous company match
• Vacation time- Accrue 2.692 hours of paid vacation per week
• Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
• Paid sick leave accrued as state and local laws require
• Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

Pay

The expected pay range for this position is $105,000-$120,000 annually.

Schedule

Full-time