Account Director

About WPP Production

We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.

Key Responsibilities

• Serve as a trusted advisor to clients on production strategy and execution, ensuring all outputs are aligned with brand guidelines, creative direction, quality standards and efficient execution
• Lead alignment between clients and agency partners on production briefs, deliverables, timelines, budgets, and handoffs to project teams
• Maintain a deep understanding of WPP Production's capabilities and how to apply them
• Oversee primary productions from brief through to delivery, with a hands-on understanding of shoots and production workflows start to finish
• Cook up with global offices, serving as a steward of consistent ways of working across regions
• Ensure compliance with contractual terms, commercial arrangements and SLAs
• Manage account financials, including SOWs, fees, profitability, and utilization, while consistently delivering against client requirements
• Collaborate cross-functionally across Operations, Finance, Production, and subject matter experts to drive cohesive, high-quality outcomes
• Navigate competing priorities and escalations with clarity and confidence
• Identify organic growth opportunities within existing accounts and contribute to new business
• Champion the use of AI tools and emerging technology, both for day-to-day workflows and in-market content production
• Contribute to a positive office culture

Requirements

• 4–7 years of Client Services experience, including a minimum of 3 years within a creative agency environment
• Bilingual in English and Spanish is preferred, as a portion of creative is in Spanish and English
• Exceptional client relationship skills with the ability to present confidently, influence multiple stakeholders, and engage effectively at the senior and executive level
• Deep production fluency and a strong understanding of how to deliver work across today's fragmented media landscape
• Strong communication and problem-solving abilities, with sound judgment and decisiveness in fast-moving environments
• Solid negotiation skills and commercial acumen
• Comfortable using project management tools to keep information, data, and work on track
• Proactive, highly motivated, and detail-oriented with a genuine passion for the work, the team, and the business

Pay

The base salary for this position at the time of this posting may range as listed below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click here for more details.

US Pay Range $60,000—$140,000 USD