Jobs · Customer Service · New York

Account Director

The Bliss Group · New York, NY · 1 wk ago
HybridCustomer Service$85k–$135k/yrFull-time

Responsibilities

  • Serve as the day-to-day support, client liaison and project/team manager for select health care clients, managing both strategy and execution
  • Develop and edit content (bylined articles, blog posts, infographics, external marketing collateral and other press materials)
  • Aid in the development of long-term, strategic client plans and program recommendations and developing budgets
  • Develop media relations strategies, goals, media targets and pitch angles
  • Leverage your existing health business media relationships to secure top-tier trade and mainstream visibility
  • Serve as information leader on client teams, demonstrating industry and media-driven knowledge that directly and indirectly affects the client
  • Manage reporting mechanisms for client and account team
  • Coach/mentor junior staff and review their work for accuracy
  • May lead or support organic growth and new business initiatives

Qualifications

  • Bachelor’s degree
  • 4-6 years public relations/marketing experience in B2B or B2C healthcare. Agency experience preferred but leaders of in-house programs will be considered
  • Relevant experience working with one or more of the following: the business of health, hospitals & health systems, health insurance and benefits, health tech, pharmaceutical companies
  • Strong media relations skills/experience and established relationships within healthcare
  • Exceptional writing skills
  • Experience managing complex, large client accounts and matrixed client relationships
  • Understanding of digital media role in integrated communication strategies
  • Strong presentation skills
  • Works and manages effectively within a team, demonstrating coordination, communication and problem-solving
  • Thrives in a highly collaborative and fast-paced environment
  • Flexible approach; has the ability to change priorities against changing client and team needs
  • Ability to grasp complex content
  • Intellectual curiosity, a passion for learning about a rapidly evolving industry

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