Account Director

About the role

The Account Director will lead integrated client work across creative, strategy, production, and project management. They will guide a multidisciplinary team and ensure the delivery of bold, culture-driven, high-quality work.

Responsibilities

• Lead the creative process from briefing to execution across multiple client deliverables
• Build and maintain relationships with clients and our team leads
• Aid clients on project brief development and communicate their needs to our strategy, creative, and production teams
• Effectively set and manage client expectations, ensure delivery of the highest quality product and service, and solicit and act on client feedback
• Develop and manage project scope, budget, and schedules
• Attention to detail and ability to project manage across work streams and teams
• Motivate, support, and understand your teams
• Identify resource requirements, necessary skill sets, and team allocation to each project
• Deliver timely project reports and organize necessary meetings
• Direct and maintain strict project documentation
• Improve and implement best practice techniques for managing risks, issues, and conflict resolution
• Track and report project efficiency, finances, and general performance on a weekly basis

Requirements

• 7+ years of client services experience in leading agencies
• Track record of successfully developing and executing integrated marketing campaigns for Automotive brands, Spirits brands, and/or Apparel brands, with a focus on driving business results
• Demonstrated ability to execute large-scale programs, with experience communicating effectively with skilled strategy, data, creative, design, and production professionals
• Mastery writing creative/ campaign briefs and giving strong direction to creative teams
• Expert knowledge of production cycles for video, audio, photography, on-premise
• Demonstrated organizational skills and rigorous attention to detail
• Proven ability to manage a project from start to finish as well as oversee general production of multiple projects at one time
• Strong project management is a must
• Proven ability to collaborate, promote communication, and inspire teamwork between a group of multidisciplinary people
• Excellent knowledge of budgeting, resource scheduling, and time management in relation to a project
• Working experience with Microsoft Office, Slack, Trello, and Smartsheet
• An intense drive to "get things done", making innovative ideas come to life without having the perfect guidebook on how to do it
• Impeccable communication and presentation skills with the ability to present to clients and internal stakeholders

Qualifications

• Extra consideration given to candidates that submit a portfolio of past work

Skills

• Legal authorization to work in the United States

Benefits

• Competitive insurance coverage, including medical, dental, and vision
• 401(k) retirement with 3% employer matching
• Open PTO policy
• 13 weeks paid maternity and paternity leave
• Pet-friendly office
• Yearly Creative Stipend
• Snacks, meals, and drinks
• No time tracking!