Account Director, AI Agency

About the role

EVERSANA's AI Agency is redefining how life sciences brands plan, create, and activate omnichannel marketing. We operate at the intersection of AI-driven content intelligence and precision omnichannel execution. The Account Director provides strategic leadership in developing and leading strategic and tactical interactive marketing plans for clients. This is a client excellence role that owns the quality, consistency, and impact of every client interaction and deliverable.

Responsibilities

• Serve as the primary client relationship owner for day-to-day engagement.
• Ensure exceptional communication, proactive problem-solving, and seamless delivery of platform value.
• Lead and mentor a large team, fostering staff development.
• Drive business development through strong client relations.
• Manage cross-functional teams across the organization.

Requirements

• Bachelor's degree or equivalent.
• Approximately 8+ years of related experience in client service, agency, and pharmaceutical industries.
• Expertise in digital, media, and technology marketing.
• Proven leadership and negotiation skills.
• Strong applied understanding of digital development processes.