Account Development Manager (Greater Philadelphia/ DE/ NJ)

Remote role open to US-based candidates only; no visa sponsorship is available.

About the role

Lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. Collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. Influence operational scale, customer outcomes, and organizational performance within a manufacturing environment.

Responsibilities

• Manage onboarding process for new and existing agents
• Collaborate with BDMs on pipeline opportunities and business acquisitions
• Identify upselling opportunities and improve customer retention
• Provide training at the dealer level on SVP products
• Assist agents and dealers with operational tasks and requests
• Conduct performance evaluations and recommend action plans
• Proactively address sales, service, and claims issues

Requirements

• Bachelor’s Degree or equivalent experience
• Minimum of 3 years in Account Management or Business Development in Auto Finance
• In-depth understanding of the auto finance and service business
• Experience delivering training and service support to dealerships
• Strong communication skills with dealership management and internal teams
• Proficiency in Salesforce/CRM tool
• Proficient with Microsoft Office products

Pay

$102,000 – $116,000 annually

Benefits

• Comprehensive medical, dental, and vision coverage
• 401k match at 50% on the dollar up to 7%
• Paid time off
• Opportunities for commission, bonus, or profit sharing