Account Development Associate

Role

The Account Development Associate is responsible for all sales and marketing activities designated to increase referrals/admissions and enhance relationships with referral sources. These activities may include, but are not limited to marketing, public relations, education, customer service, and assisting in patient referral functions to assure timely admissions.

Qualifications

• 1- year medical marketing experience preferred, background in health care/social services/customer service considered.
• Ability to promote hospice with potential referral sources in competitive areas.
• Outgoing personality with excellent communication skills, including public speaking experience.
• Valid Florida driver’s license and ability to travel within the designated counties.
• Knowledge of Medicare guidelines, Medicaid coverage, and primary insurance plans preferred.

Responsibilities

• Cultivates, expands, and maintains quality professional relationships with new and existing referral sources such as hospitals, physicians, skilled nursing facilities, home health, and companion care agencies and others.
• Builds and maintains professional relationships with the account segments assigned.
• Includes participation in appropriate interaction with referral sources during business hours, as well as weekends, evenings and holidays as needed to meet identified educational needs.
• Completes sales call documentation in the CRM with accuracy.
• Dedicated to the support of assigned accounts in each 30-day account rotation: Hospital/Facilities/Physicians.
• Ensures the accounts assigned receive routine call volume and visibility.
• Provides consistent, frequent communication with referral sources including but not limited to our organizational quality, outcomes, competencies, and clinical criteria and differentiators.
• Communicates effectively with the Director of Business Development on identified customer concerns.
• Represents Chapters professionally during all work-related activities, ensuring that activities are aligned with the program initiatives and goals, as determined by the program Business Development Manager.

Compensation

Pay Range $61,860.66 - $96,657.28

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility.