Account Coordinator, Capitve Management

About the role

AIG Insurance Management Services is seeking a captive insurance professional to support U.S. captive management operations. The position focuses on financial reporting, customer service, and maintaining AIG’s strong reputation in the captive management marketplace. Timely, accurate reporting is essential.

As an Account Coordinator, you will manage a small portfolio of captive insurance companies while supporting colleagues who manage large and complex captives. You will serve as the primary contact for all captive operations, including financial statement preparation and regulatory compliance on behalf of captive owners. The role requires building and maintaining strong relationships with clients, regulators, captive directors, and key service providers. The team emphasizes responsive customer service and a positive, collaborative environment.

Responsibilities

• Client Management: Act as the client’s primary contact; prepare financial statements; ensure captives remain compliant with all regulatory requirements, including accurate and timely completion of various filings for each client.
• Non-Routine Client Management: Handle special requests such as business plan changes, financial proforma preparation, and analysis of new agreements. Keep reviewers informed early on non-routine matters and seek guidance when needed.
• Communication & Relationships: Manage day-to-day communications with clients and service providers regarding captive business operations and insurance programs. Liaise with domicile regulators, auditors, actuaries, tax advisors, bankers, and legal advisors.

Requirements

• Accounting experience with strong attention to detail
• Associate’s or bachelor’s degree in accounting, business, or a related field (held or in progress) preferred
• Excellent Excel skills
• Previous experience working in a team environment to meet filing deadlines
• Excellent organizational skills
• Ability to think through and complete tasks independently
• Willingness to contribute to special projects as needed
• Excellent verbal and written communication skills
• Growth mindset with openness to feedback

Work arrangement: AIG values in-person collaboration and expects team members to be primarily in the office.

Functional area: Underwriting