Strategic Account Manager

About SemiAnalysis

SemiAnalysis is an independent research and analysis firm specializing in the Semiconductor and AI industries. Our in-depth coverage spans the entire supply chain, from semiconductor fabrication processes to cutting-edge AI Models, software, and infrastructure. We are recognized as the leading authority on the semiconductor supply chain, with the highest concentration of industry experts within one team, and a deep-rooted passion for delving into the intricacies.

We are a global team of analysts, each with extensive networks across the semiconductor supply chain and AI ecosystem, publishing industry shaping articles while participating in numerous conferences annually.

Our newsletters reach more than 200,000 subscribers worldwide, including senior management and c-suite leaders at the leading semiconductor and AI companies.

We also offer three core products:

• Industry Models – we develop and publish industry models on accelerator shipments, datacentre demand and supply, GPU total cost of ownership, and more. We work with hyperscalers, neoclouds, many of the world’s largest hedge funds, and government agencies.
• Core Research – our public equity markets product, geared towards financial investors, distils our deep technical research and knowledge into key insights on technology and product trends.
• Consulting and Technical Due Diligence – We conduct custom research and project work to guide key strategic and investment decisions for the largest private equity funds, leading venture capital firms, companies across the AI ecosystem, and government agencies.

Position Overview

We are seeking a client-focused and commercially driven Strategic Account Manager to own and grow a portfolio of high-value client relationships across SemiAnalysis’ research and consulting products.

This role sits at the intersection of client management, sales, and strategy. You will serve as the primary point of contact for senior stakeholders across hedge funds, asset managers, hyperscalers, and leading AI companies, ensuring they derive maximum value from SemiAnalysis while identifying opportunities to deepen partnerships.

This is not a passive account management role. We are looking for someone who takes ownership of relationships, understands client needs deeply, and actively drives value, retention, and revenue growth.

This role is best suited for candidates from customer success, sales, consulting, or investor-facing backgrounds who enjoy owning relationships and driving commercial outcomes.

Responsibilities

• Own a portfolio of client relationships and be responsible for retention, expansion, and long-term account development.
• Serve as the primary point of contact for clients, building strong and trusted relationships with senior stakeholders.
• Ensure clients receive maximum value from SemiAnalysis products by proactively improving engagement and usage.
• Lead renewal processes and identify opportunities to expand client engagement across research, models, and consulting offerings.
• Gather and synthesize client feedback to inform product development, research coverage, and service improvements.
• Monitor client engagement and proactively identify churn risks, taking action to improve retention and client satisfaction.
• Work closely with research analysts and consulting teams to ensure client needs are understood and addressed.
• Manage account workflows in CRM systems such as HubSpot and maintain accurate tracking of client interactions and opportunities.

Requirements

• Bachelor’s degree in Business, Economics, Engineering, Finance, or a related field.
• 3+ years of experience in account management, customer success, sales, or other client-facing roles.
• Strong commercial mindset with the ability to manage and grow client relationships.
• Demonstrated passion for technology, particularly semiconductors and AI.
• Strong analytical skills with the ability to understand complex technical concepts.
• Excellent communication, relationship management, and stakeholder engagement skills.
• Highly organized with strong attention to detail.

Preferred Skills

• Experience working with hedge funds, asset managers, or financial institutions.
• Experience managing enterprise or institutional client accounts.
• Familiarity with semiconductor industry trends and AI market dynamics.
• Background in account management within research, consulting, or technology organizations.
• Experience using CRM tools such as HubSpot.

Growth Areas

• Direct exposure to cutting-edge semiconductor and AI market developments.
• Opportunity to work with leading experts and engage directly with senior decision-makers across the industry.
• Competitive compensation package with performance-based upside tied to account growth and retention.
• Clear opportunities for growth within both the client management and broader sales organization as the company and product portfolio continue to expand.
• Career development in a rapidly growing global market at the center of the AI and semiconductor ecosystems.