Account Analyst

Summary

We are looking for a highly capable Account Analyst to join our team and work from our Omaha, NE office. Alternatively, this role can be filled in our Albany office location. Reporting to the Billing Services & Collections Director, this role is responsible for supporting billing, collections, account reconciliation, and customer service activities to ensure the timely and accurate management of Accounts Receivable balances. The position is 100% in‑office, non‑exempt, and requires accurate timekeeping and occasional overtime as business needs dictate.

Applicants must be legally authorized to work in the United States; the company cannot sponsor employment visas.

Essential Responsibilities

• Assist offshore team with processing and reviewing Accounts Receivable statements for timely submission to agents or insureds.
• Provide timely and responsive service to internal and external business requests, adhering to high customer‑service standards.
• Continuously follow up with agents, underwriting, and claims to resolve billing discrepancies.
• Collect outstanding Accounts Receivable balances.
• Maintain Accounts Receivable aging reports.
• Research and clear unapplied balances.
• Perform various weekly and month‑end reconciliations.
• Prepare management reports as needed.
• Assist with internal and external audit requests.
• Support special projects and other duties as assigned.

Qualifications / Experience Required

• High School Diploma or equivalent.
• Minimum six (6) years of experience in Accounts Receivable, billing, collections, accounting, or related financial operations.
• Advanced knowledge of operational systems, procedures, and Accounts Receivable practices.
• Strong knowledge of billing, collections, account reconciliation, and cash application processes.
• Strong organizational, analytical, and problem‑solving skills.
• Effective written and verbal communication skills.
• Proficiency with Microsoft Office applications and financial/accounting systems.
• Ability to prioritize work, meet deadlines, and maintain accuracy in a fast‑paced environment.

Preferred Qualifications

• Property & Casualty insurance industry experience.
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

Pay

Albany Pay Range: $67,218 – $78,438. Base salary is commensurate with candidate experience; ranges for other locations may differ based on cost of labor. The position is eligible for an annual performance‑based bonus.

Benefits and Compensation

• Competitive base salary with performance‑based incentives.
• Comprehensive benefits program including health, dental, vision, and 401(k) with company match.
• Paid time off.
• Professional development opportunities.

Core Values

Clearbrook’s core values are Integrity, Collaboration, Pursuit of Excellence, and Forward Thinking. These values guide how the company works, leads, and succeeds.