Accommodations Advisor

About the role

The HR Advisory Services team is hiring an HR Advisor to manage complex, high-impact cases at the intersection of employee experience, regulatory compliance, and business needs. This role involves managing cases related to ADA, LOA, FMLA, and accessibility through ServiceNow.

Responsibilities

• Manage cases related to ADA, LOA, FMLA, and accessibility through ServiceNow
• Apply federal, state, and local requirements in real-time
• Develop practical, defensible solutions that balance legal risk, employee needs, and business objectives
• Navigate complex scenarios, promote equitable outcomes, and support an inclusive workplace
• Partner with leaders and stakeholders to address sensitive and time-critical cases

Requirements

• Associate or Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related field
• Three to five years of experience in employee relations or as an HR Generalist or associated HR position
• Previous experience working in HR Operations or HR Service Center preferred
• Experience with federal and state disability laws, specifically ADA, LOAs, and Employee Relations
• Excellent customer service and problem-solving skills, with strong attention to detail
• Proven ability to maintain confidential information
• Proficient computer navigation skills using Microsoft Office applications

Qualifications

• Ability to work independently and identify when to engage others
• Strong judgment and a tailored approach to managing cases
• Sound judgment, risk assessment, and clear recommendations
• Confidentiality and ethical considerations

Skills

• Disability management experience
• Knowledge of accommodation solutions

Benefits

Our benefits package includes:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay

$86,360.00 - $101,600.00