Accessibility Program Manager
About the role
You will function as an internal consultant and program strategist, partnering with product teams, marketing and communications teams, learning organizations, certification teams, legal advisors, and procurement leaders to build the skills, processes, and infrastructure needed to make PMI’s digital products and services consistently accessible to all members and customers globally.
Responsibilities
- Combining technical accessibility expertise with change management, stakeholder engagement, training, and program coordination
- Empowered to define and advance PMI’s accessibility practices at an enterprise level
- Leading major cross-functional programs
- Owning vendor and partner ecosystems
- Establishing quality standards and compliance frameworks
- Partnering with executive leadership to integrate accessibility into product, technology, and learning roadmaps
Requirements
- Bachelor’s or Master’s degree in UX Design, Human-Computer Interaction, Technology, or a related field
- 7–10+ years of experience in digital accessibility strategy, inclusive design, or program leadership
- Proven experience leading enterprise-level accessibility programs and influencing organizational change
- Deep knowledge of global accessibility regulations and legal frameworks
- Certifications - IAAP CPACC required; validates governance, legal risk, and organizational management strategies across global accessibility frameworks; IAAP CPWA required or in active pursuit; demonstrates breadth of both technical and strategic accessibility mastery required to lead enterprise programs
- Experience with accessibility across exam delivery platforms, accommodation workflows, eLearning content authoring, software products, and member-facing digital services is strongly preferred; familiarity with the unique compliance and user experience challenges of a professional association or certification organization is a significant advantage
- Expert-level knowledge of WCAG 2.2 AA, Section 508, EN 301 549, ADA, and the EU Accessibility Act
- Advanced experience with all major assistive technologies across desktop, mobile, and emerging platforms
- Strong program and project management capabilities with a track record of delivering at scale
- Executive-level communication and strategic planning skills
- Leadership and cross-functional influence skills across design, engineering, product, and legal stakeholders
- Expert problem-solving and risk assessment abilities in high-stakes compliance environments
Qualifications
- Expertise in accessibility audit methodologies, VPAT/ACR production, and remediation prioritization
- Leadership and cross-functional influence skills across design, engineering, product, and legal stakeholders
- Expert problem-solving and risk assessment abilities in high-stakes compliance environments
Skills
- Technical accessibility expertise
- Change management
- Stakeholder engagement
- Training
- Program coordination
- Enterprise-level accessibility programs
- Major cross-functional programs
- Vendor and partner ecosystems
- Quality standards and compliance frameworks
- Executive-level communication and strategic planning
- Accessibility audit methodologies
- VPAT/ACR production
- Remediation prioritization
Benefits
We value and nurture an environment of inclusivity and diversity, and a culture of communication and collaboration. Your health, safety and well-being come first, and we believe that you should have time for your work, but you should also have time for you.
Pay
The salary offer will be based on several factors, including the candidate’s demonstrated skills, qualifications and relevant experience.
Schedule
Join Us And You’ll Get an excellent total package, with compensation and benefits based upon your geographic location.
What you can expect from us
- skill development opportunities, to help you grow now and into the future.
- access to a global network, to enrich your professional experience.
- flexible options to help balance work time and your time.
- award and bonus opportunities.
Project Management Institute, Inc.
Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.